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Residence Inn by Marriott Baltimore BWI Airport
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Reviews (229)
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All reviewsfront deskone bedroom suiteoutdoor poolstayed nightsbreakfast staffoatmealpull out sofawe've stayedbwi airportmovie theaterwould stay here againinner harborcomplimentary breakfasteasy accessthe entire staffevening receptionminute drive
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Reviewed June 25, 2012

An airport hotel is, in my opinion, better judged by what it is not rather than what it is. This Residence Inn is not hard to find, is not far from the terminal or car rental, is not dated, is not dirty, is not noisy and is not over-priced by comparison. Every staff member we encountered was polite and efficient. Everything in the room worked well. There is ample parking. There are good restaurants nearby. A business trip has enough hassles of its own without aggravations and problems with lodging and, right now, I can't think of a thing to be critical of about this Residence Inn. Oh! And if you stay here, don't miss the self service Belgian Waffle iron at the breakfast buffet or the little oriental lady who runs the show -- she is a breath of friendly, fresh air and her multiple greetings get the day started off on the right foot.

  • Stayed: June 2012, traveled on business
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Thank lever8651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIGM, General Manager at Residence Inn by Marriott Baltimore BWI Airport, responded to this reviewResponded August 1, 2012

Dear lever8651,

Thank you for staying with Residence Inn BWI Airport during your recent visit to Baltimore.
We are very pleased that your stay was problem free and we were able to provide you with the level of service you expect when traveling on business. We look forward to your next visit. Our waffle station and friencly staff will be ready to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

The rooms are spacious and comfortable. There is a free evening social each m-th with decent food. The hotel is near the airport and many other convenient locations. The staff is friendly and helpful.I stayed 10 days and felt at home. I'd stay here again if i come back to baltimore.

Room Tip: The rooms are spacious and comfortable. There is a free evening social each m-th with decent food. The hotel is near the airport and many other convenient locations. The staff is friendly and helpful.I stayed 10 days and felt at home. Room service is available for reasonable prices through a third party. I'd stay here again if i come back to baltimore.
  • Stayed: June 2012, traveled on business
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Thank Mellovescab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIGM, General Manager at Residence Inn by Marriott Baltimore BWI Airport, responded to this reviewResponded August 1, 2012

Thank you for choosing Residence Inn BWI Airport during your trip to Baltimore this summer. We are very pleased we were able to provide you with a spacious home away from home. Our staff is looking forward to your next visit!

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Reviewed June 12, 2012

My wife and I stayed at this Residence 8-10 June. I can’t figure out the reason for all of the past negative comments. This hotel was in great condition and the staff was excellent in every respect. The kitchen staff deserves special recognition for their efforts in keeping up with very crowded facilities on both Saturday and Sunday mornings. Regarding a past complaint about the shuttle not picking people up at the Light Rail station is completely wrong. As long as you use the BWI station, the shuttle will pick anyone up at any time. Just don’t make the mistake of going to another station.

Room Tip: Note the Light Rail remark. Don't drive into Baltimore. This is much more convenient and a great deal more reasonable.
  • Stayed: June 2012, traveled as a couple
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Thank starlifter6330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIGM, General Manager at Residence Inn by Marriott Baltimore BWI Airport, responded to this reviewResponded August 1, 2012

Dear Starlifter6330,

Thank you for choosing Residence Inn BWI Airport for your lodging needs during your visit to Baltimore. We appreciate your comments and feedback.

We are happy that your experience with us met your expectations and you considered it a perfect stay. We have passed along your recognition of of kitchen and staff service team and look forward to your next visit.

Thank again for your business and great feedback!!

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Reviewed June 8, 2012

We stayed 5 nights for our granddaughters high school graduation. We had a one bedroom suite , very comfortable and quiet, great for having our 3 dogs with us. The manager put us close to an exit door on the 1st floor for our pets, which was very much appreciated. Having the full size refrigerator, and a microwave made it much more pleasant for a long stay. The free hot buffet breakfast was good, There is also food available in the evenings during the week, but if you want any you need to get there soon after it opens if you want anything. Wi-Fi did not drop out, but was only a mediocre speed. There have been interior renovations since we were here last (2009). Staff was very pleasant. Grounds are maintained very well. We would certainly have no qualms about staying at this location again.

  • Stayed: June 2012, traveled as a couple
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Thank retiredjld-fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Stayed here several times in the past and felt the property needed major upgrades. But more recently on my last visit (May 2012), they had just completed the renovations and it is great! Free Wireless Internet (a necessity in this day and age!), beautiful room decor, bathrooms, lobby and dining area. (on our visit they were installing a automatic front door. a big plus when you have your luggage!) Their breakfast and manager's reception is always great but the most impressive part of our stay was the hospitality of the manager, Steve and all the staff from housekeeping, grounds, dining staff, etc. So polite, gracious and made sure our stay was as pleasant and enjoyable as it was. We had brought our family here (10 of us) we each had a 2 bdrms with a fireplace in each and everyone really enjoyed their stay. Lots of room and gave everyone their own space, quiet and peaceful. We've stayed at a lot of Residence Inn and this one, now that it's renovated is at the top! Good location to the airport with comp airport shuttle, good access on and off interstate. We had a great experience and highly recommend this hotel!

Room Tip: had 2 bdrm suites with full kitchen and fireplace. They're great if you need more space.
  • Stayed: May 2012, traveled with family
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Thank AlohaHawaiiAiea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWIGM, General Manager at Residence Inn by Marriott Baltimore BWI Airport, responded to this reviewResponded June 8, 2012

Thank for returning to the Residence Inn BWI Airport during your recent visit to Baltimore, MD. We are so excited that you enjoyed the new look and feel of our "Newly Renovated" hotel. Steve and the team have worked very hard ensuring that our guest not only experience a new product but see an energized team ready to deliverer the Residence Inn by Marriott service experience. We hope to welcome you back in the near future.

Thank you for your comments and feedback!

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