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“Almost home.” 4 of 5 bubbles
Review of Holiday Inn BWI Airport

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Holiday Inn BWI Airport
Ranked #12 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Almost home.”
4 of 5 bubbles Reviewed April 10, 2014 via mobile

Flight in from West Coast was to late to drive. My decision to stay near the airport was a good one. The room was clean and fresh. Shower was the best water pressure I had all week. They were doing the elevator inspection while making sure visitors were accommodated. The only problem I encountered was a 40 + minute wait for the shuttle, which I believe was just an oops.

Stayed April 2014, traveled solo
Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Front Office Manager at Holiday Inn BWI Airport, responded to this review, April 11, 2014
Dear Nancy H,

Thank you for your review. We are pleased to hear that you enjoyed the water pressure levels and found your room to be clean and fresh. Our housekeeping team takes great pride in their work! We apologize for the extended wait for the shuttle and thank you for being so understanding in regards to the elevator inspection.

We look forward to welcoming you back on your next visit to the Baltimore area!

Yours in Hospitality,

Grace S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

Traveler rating
    174
    121
    39
    20
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Any
English first
Goldsboro, North Carolina
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed April 8, 2014

First, check in was horrible. Took forever, not good giving discounts. We asked for a king suite and were given a king studio. We immediately went back downstairs and checked out. That took forever, the young guy working the counter took forever, went for help, left me standing there until I had to call out (he went into another room). Finally someone came and helped him, and four days later the charge is still on my debit card. When you order a suite, you don't want a studio, BIG difference. Never again!!!!!!

Room Tip: Make sure you make your room desire known.
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  • Stayed April 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Front Office Manager at Holiday Inn BWI Airport, responded to this review, April 11, 2014
Dear Barbara B,

We appreciate your feedback and apologize sincerely for the difficulties you encountered. This is definitely not the experience we expect any of our guests to bear. I would love to speak with you to discuss this matter further to see if we can make it right for you. At your earliest convenience, please email me your contact information to the address below or you may call me on 410-691-1000.

We look forward to hearing from you!

Grace.scott@hibwiairport.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York Haven
Level Contributor
114 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed April 7, 2014

Great place to stay for an airport hotel. This is a good location for a quick overnight before an early morning flight. Quiet, clean, spacious rooms. Great customer check in and front desk staff. You can tell they have been well trained in customer service.
This location used to be the comfort inn and suites, but Holiday Inn has done some great improvements and would choose Holiday Inn over comfort inn any day.
Good job!

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cruizn302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Front Office Manager at Holiday Inn BWI Airport, responded to this review, April 11, 2014
Dear Cruzin302,

What an awesome review! Thank you for sharing how pleased you were with the service delivery as well as the comfort and cleanliness of your guest room. We look forward to making your stay on your next visit to the Baltimore area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 5, 2014 via mobile

Everybody is very friendly. The food at the hotel bar is very good. Actually surprised. Got the bacon/cheddar cheeseburger & not expecting what a got. The rooms are spacious. There's a 24-hr airport shuttle, too! Only negative was the fridge was too cold & froze my soda. But overall I'd go back & recommended this hotel.

Stayed April 2014, traveled on business
Helpful?
Thank PaulieV777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace S, Front Office Manager at Holiday Inn BWI Airport, responded to this review, April 11, 2014
Dear Tobecalleddad,

We appreciate your pleasant review. I agree; the food in our Elevations restaurant is very good! We are happy to hear that you were pleased with your meal and the size of your guest room. Thank you for informing us about the temperature setting of the refrigerator, this has been discussed with our housekeeping team.

Please be sure to stay with us on your next visit to the Baltimore area! We look forward to welcoming you.

Grace Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland USA
Level Contributor
244 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed March 6, 2014

Nice to have a second Intercontinental choice at BWI to take advantage of a Park and Fly rate. Hotel was just recently re-branded. Outside of property looks nice and upgraded. Interior is new, bright and cheerful. Lobby has nice sitting area including restaurant and little shopping nook in case you need a snack or beverage. Service was friendly and efficient. I should mention that I saw two airport vans and that they run them 24 hours a day. We had a 6:15AM departure so this came in handy.

Room was nice. New furniture. Plenty of TV channels. HVAC worked well. Plenty of outlets. Bathroom area was fine. Would stay again.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank panther61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

The hotel was perfect for an overnight stay. The room was huge with a separate sofa, refrigerator, microwave, large bathroom, comfortable bed. The lounge/restaurant was perfect for a drink in the evening and a nice breakfast buffet on Sunday morning. I would definitely return to this hotel again. Loved the free coffee, tea, lemonade.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ludie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed February 18, 2014

If you arrive to BWI rail station you feel like in the middle of nowhere.Good way is to take a taxi (but many drivers dont want to go to BWI Holiday Inn , because is too close)
Taxi from/to hotel from Airport should be not more than 10 USD.
Hotel is situated in area when you find only the chain hotels and nothing more.
Behind of hotel you will find nice cozy italian restaurant with average food and cheap prices.
Beer is ok as usual....
Hotel are modern , staff are very , very helpfull and polite.
Very nice is Antonio - professional desk manager.
Rooms are same as a standart Holiday Inn , but clear and very modern.
Hotel will provide shuttle for you for free if you ask on the reception desk.
Good stay for one stopover night!

Room Tip: Take a train to Washington DC (30 minutes from BWI Airport) - you can see Capitol and White house.Yo...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Malanese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn BWI Airport, responded to this review, March 5, 2014
Dear Malanese,

Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted you found staff highly commendable and pleased you enjoyed your overall experience during your stay. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. If there is anything we could do to make your next stay more comfortable, please do not hesitate to let us know.

Sincerely,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn BWI Airport

Property: Holiday Inn BWI Airport
Address: 815 Elkridge Landing Rd, Linthicum Heights, MD 21090-2927 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Linthicum Heights
#8 Romantic Hotel in Linthicum Heights
#11 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn BWI Airport 3*
Number of rooms: 137
Official Description (provided by the hotel):
Located just 1.2 miles from Baltimore Washington Thurgood Marshall International Airport. The Holiday Inn BWI Airport hotel is your Baltimore suburban gateway location for getting around the Baltimore and Washington, DC areas. Business and leisure travelers alike can experience the convenience of our BWI Business District location on the corner of West Nursery and Elkridge Landing Road. We are the closest IHG hotel to the BWI Airport and offer a 24-hour complimentary Airport, Amtrak, Marc and Lite Rail shuttle service. ... more   less 
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Also Known As:
Comfort Suites Bwi Airport Hotel Linthicum
Bwi Airport Comfort Suites
Comfort Suites Linthicum Heights
Linthicum Heights Comfort Suites

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