We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Above and beyond”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BWI Airport Marriott
Ranked #15 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Reviewed November 16, 2013

I cannot begin to express how wonderful the staff at this hotel are!! The rooms were spacious and comfortable but the staff at this facility are what set them apart from the rest. From the great tips on where to go out and grab a bite to eat at a nice local restaurant, the shuttle that took us to the door of the restaurant and picked us up, to the helping us figure out where to find a hotel near Dulles when our kitten had to be re-routed to a different airport. The hotel was clean, well kept and beautiful but the staff are what make this the best! I will go out of my way to stay here again. Thank you for the fantastic service!!!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JenniandHolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willie W, General Manager at BWI Airport Marriott, responded to this reviewResponded December 10, 2013

Dear JenniandHolly,

Thank you so much for your glowing review. Each and every member one of our associates tries really hard to deliver excellent service and we are so happy that you experienced their desire to go "above and beyond." We hope you finally connected with your kitten!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (530)
Traveler rating
Traveler type
Time of year
Language

358 - 364 of 530 reviews

Reviewed November 13, 2013

First impressions, not so good.  Paper thin walls, and few options to eat out.   Very minimal lobby, not so inviting.   No complimentary teas, coffee, or light snacks - a very unwelcoming atmosphere. 
Rooms don't feel 5-star, just basic with a dated appearance and old styled a/c in the window!  
What?!   No breakfast included, wifi is 12.95 per day!?!
No more to say, would not come back ever. I had so much better service and accomodations at other much less expensive 3-star hotels!

Room Tip: Room towards back, upper floors away from elevators
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LaoBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Stayed 2 nights and slept great in a super comfortable king bed.

Took the shuttle from the airport. Easy and clean. The shuttle runs every 15 minutes to the hotel.

Check in was quick. The front desk person verified that my travel profile requests were accommodated ( no feather pillows, not near elevator, not near ice machine ). Great service.

Had some drinks in the lobby bar with friends. The bar area was big and open - not super crowded but not empty.

The room itself was clean and in good shape. Large flat screen TV. Tons of pillows. Coffee maker... Iron and ironing board. And the big soft bed that I mentioned already...

No complaints about the BWI Marriott.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank eldeesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

The BWI Airport Marriott is a garden-variety "captive audience" airport hotel - garden variety as compared to other airport hotels, but in my opinion below the usual average for Marriott properties, which are normally outstanding. I stayed there for one night because airline scheduling required me to take a super-early flight and I would have had to get up way too early if I had stayed in downtown Baltimore.

I will say this - the airport shuttle worked well, both coming from the airport and going back in the morning. My room was certainly serviceable - quiet and comfortable. I didn't really use any of the airport amenities due to lack of time, other than room service. As is often the case with a captive-audience location, the food was mediocre and overpriced.

The hotel imposed a charge of $12.95 for me to use wireless internet in the room, although I am a "silver elite" member of Marriott's frequent traveler program. When I checked out at an ungodly early hour I mentioned my dissatisfaction with this to the clerk on duty. Initially she told me that hotel policy was that only gold and platinum members got internet for free. But a few minutes later, as I was just about to get on the shuttle, she came running out and gave me a new bill with the internet charge deleted.

At that moment this hotel went way up in my estimation. I appreciate that the desk clerk had discretion to make this change and that the hotel had hired someone for this position who used good judgment to keep the business of a regular Marriott customer. I don't know if she was actually acting consistent with hotel policy, but in my opinion she deserves a medal for excellent customer service. I rarely have to stay at an airport hotel but I'd come back to this one just because a great staff can do a lot to iron out the wrinkles of an otherwise mediocre property.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JCTfromDEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

We were staying at another Marriott property on a Sunday night before a flight and wanted just a small bite on a Sunday evening. Since our hotel did not have a restaurant and we didn't want to search for one, we remembered that the BWI Airport Marriott had a bar. We stopped in at the bar and asked if they had a bar menu. The bartender indicated that we could order from the bar menu or the restaurant menu even though the restaurant was closed -- very helpful! We ordered some appetizers, cocktails, and salads that were delicious. The bartender was the perfect server as well. We were very contented.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Service
1  Thank librarian73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

Friendly and helpful staff... everyone says hello! My king bed room was luxurious, super clean , and smell free... the only negative was the crack in the bathroom sink. Also has 40" flat screen, , dorm fridge... open plan bar in lobby, a starbucks location in the AM.... huge parking lot and looks like they do a lot of banquet business.... pricey at $181/nite ...AAA rate....especially with a cracked sink! Platinum members get breakfast at concierge floor and light snack at night....

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Led by General Manager Willy Wright, this airport property is truly superior. Upon arrival, the Front Desk folks met me with warm smiles and great attitudes. They gave me a very spacious, over-sized room on the Concierge Level, though the Concierge Lounge was not open at any time, during my all-too-brief stay. I was met by a fabulous array of healthy goodies, including apples, bananas, gluten-fee crackers with Mediterranean spread, yummy Go Macro bars, a couple of juice and/or tea drinks, and a huge bag of gluten-free Exotic Chips. (For those not familiar with this brand, they are blue potato, kabocha pumpkin, and carrot chips---quite addictive---and much better for you than plain old potato chips!) Two of the excellent aspects of staying at this property were the bathtub and the bed. The bathtub was wonderfully deep and the bed very comfortable. But by far, besides meeting Willy Wright, the highlight of my stay was the crab soup in their Champions Sports Bar. This award-winning concoction has real crab in every bite of this thick, cream soup. Don't order a whole lot of other food, though, because the soup is so rich you won't have room. This crab soup was one of the best soups I have had on the road---ever! All told, it was a very enjoyable stay that was just to short. The GM's attitude of "Service first" is reflected in every aspect of their guest-centric culture. It is impossible to stay at this property and not feel taken care of. As USA TODAY's First Road Warrior of the Year, I travel a lot. Take it from me, if you're looking for a property near BWI, this Marriott property is well-worth considering.

Room Tip: I always prefer a higher floor away from the elevator; that way, I get a little more exercise.
See more room tips
  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank funky_futurist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Linthicum Heights hotels
0.2 mi away
Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
#6 of 29 in Linthicum Heights
935 reviews
0.1 mi away
Country Inn & Suites By Carlson, BWI Airport (Baltimore)
Country Inn & Suites By Carlson,...
#1 of 29 in Linthicum Heights
733 reviews
0.3 mi away
Aloft BWI Baltimore Washington International Airport
Aloft BWI Baltimore Washington I...
#24 of 29 in Linthicum Heights
201 reviews
Show Prices
Show Prices
Show Prices
1 mi away
Hilton Garden Inn BWI Airport
Hilton Garden Inn BWI Airport
#3 of 29 in Linthicum Heights
952 reviews
0.8 mi away
The Westin Baltimore Washington Airport - BWI
The Westin Baltimore Washington ...
#16 of 29 in Linthicum Heights
681 reviews
0.3 mi away
Fairfield Inn & Suites Baltimore BWI Airport
Fairfield Inn & Suites Baltimore...
#9 of 29 in Linthicum Heights
387 reviews
Show Prices
Show Prices
Show Prices

Been to BWI Airport Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BWI Airport Marriott

Address: 1743 West Nursery Road, Linthicum Heights, MD 21090-2906
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Linthicum Heights
#14 Romantic Hotel in Linthicum Heights
Price Range: $98 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BWI Airport Marriott 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
BWI Airport Marriott welcomes you with an easily accessible Baltimore hotel location and fantastic amenities for your visit. Whether you're visiting Maryland for business or for a relaxing getaway, you'll feel right at home at our hotel in Linthicum. Our modern and well-appointed guest rooms and suites offer the perfect balance of form and function, with Marriott's exclusive Plug-In technology and soft pillowtop mattresses. Cheer for your favorite team at Champions Sports Bar at our hotel. Other perks include a heated indoor pool and even a ping pong table. If you're planning an event in the area, our hotel showcases 18,000 square feet of versatile venue space and delicious catering services. And let's not forget our incredible location; we offer a free shuttle service to and from BWI Airport, as well as to the Baltimore Light Rail, so you can explore the area with ease. We look forward to your visit to BWI Airport Marriott! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your BWI Airport Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bwi Airport Marriott Hotel Baltimore
Marriott Bwi Airport
Marriott Hotel Baltimore
Marriott Baltimore
Baltimore Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing