Stayed here for a couple of nights. The first problem is that the entire hotel smells like stale cigarette smoke. At first I thought it was just my first room, but the smell was in the second room I was moved to also. On my second day, after leaving the hotel around 10am I came back close to midnight to find that my room hadn't been cleaned. I called the desk to complain and was told that housekeeping had left for the night so they had to move me to a new room again. The other issue was that as a gold member I expected an upgraded room but apparently there are none.
Despite the setbacks the staff, especially Jasmine, were extremely accommodating and helpful, which made up for a lot of the problems.
It's close to the airport and near several other hotels, off of 295. There's plenty of free parking. WIFI is only free in public spaces although it was included in my package.More
- Free Wifi
- Breakfast included