We stayed here a couple of weeks ago for the park and ride. The room was fine and all was well until we returned the night before the big snowstorm. We called the hotel for the shuttle and were told 20 minutes. It didn't come. Called again and again after being told he was 3 minutes away at the light, then ten minutes, then another ten minutes.... 50 minutes in the freezing cold and after being treated rudely on the phone by the front desk (Shaniqua??) we just gave up. Her excuse was they were busy! Doing what? Did he fall off the earth when he was three minutes away at the light? Never did see the shuttle. Instead a nice Marriott driver saw us freezing and took us to the Sheraton. He got a big tip and the Sheraton got this review. Called the GM to discuss. Shockingly, no call back. Done with Sheraton. Will stay at the Marriott.
- Official Description (provided by the hotel):
- Recharge yourself at our Sheraton Baltimore Washington Airport - BWI hotel during your next stay. Our complimentary airport shuttle for round-trip transportation to and from the airport will help simplify your travel plans. Our BWI hotel offers a variety of features and amenities to maximize your time while on the road. Our complimentary BWI hotel airport shuttle is available for rides within a 3 mile radius for access to and from BWI airport and the BWI Amtrak station. Take advantage of our complimentary hotel parking and stay connected with our complimentary Internet access available throughout the hotel. Each room at the Sheraton BWI features a 32-inch flat-screen TV and a work desk. They are decorated in neutral tones, red accent colors, and dark wood furnishings. After working out at the 24-hour fitness center, relax in the hot tub at the BWI Sheraton. A business center and laundry facilities are also provided. The Olde Line Grill serves casual American cuisine for breakfast, lunch, and dinner. Full bar service is available in the lounge area. Baltimore’s Inner Harbor is 9 miles from the hotel. Watch the Orioles play baseball at Camden Yards or visit M&T Bank Stadium for a Ravens game, both 15 minutes’ drive away . ... more less
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- Also Known As:
- Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
- Sheraton Hotel Linthicum
- Sheraton Linthicum
- Linthicum Sheraton