Last time I stayed at the 4 Points Sheraton which was very close to the airport and excellent. Unfortunately I made a mistake on my web booking and ended up with this other Sheraton. What a contrast!
They took 45 minutes to pick me up mainly because the person who answered the phone had such a poor level of English that I could not understand where to meet the van (they refuse to pick up at American airlines where I arrived). My first room had no bath plug and nobody was available to fix it. My second room only had a shower. My third room had a working bath but the thermostat was set to 75 degrees and despite being adjusted to 65 degrees the room was still at 75 by morning. Very uncomfortable night. The so-called free breakfast closed at 9.00 on Sunday morning (6.00 Pacific time). Odd that an airport hotel has no concept of jet lag. The duty staff tried their best but there was no sign of any anagement presence,
To summarise: Motel 6 service at Sheraton prices. Pity - its an impressive looking place, but all sizzle and no steak!
- Official Description (provided by the hotel):
- The Sheraton Baltimore Washington Airport Hotel-BWI is located near BWI Airport, with complimentary shuttle service to and from our hotel, we are right in the heart of the Baltimore Gateway Community. ... more less
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- Also Known As:
- Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
- Sheraton Hotel Linthicum
- Sheraton Linthicum
- Linthicum Sheraton