I checked in to this property and promptly went to my room. Upon entering my room I found a crack pipe in the track of my TV, I found this as I was investigating why my TV would not move properly. I ended up getting a face full of glass shards. I promptly informed the hotel and was asked to come to the desk and speak with the manager. I was offered a complimentary dinner, however I had lost my apatite. I was then told I would be given points, and accepted. However I never received the points I was told I would get. I also asked the hotel for a letter from the hotel manager taking ownership of this issue as I was afraid that my company my not take this lightly. The letter was a two liner, and was no help at all. I travel often and frequently stay at discounted prices. I whole heartedly fell discriminated against because I was not a full paying costumer. I still feel like I was more inconvenience to the hotel staff, and I am reluctant to contact them for lack of said follow up. If it were up to me I would never return to this property.
- Official Description (provided by the hotel):
- Recharge yourself at our Sheraton Baltimore Washington Airport - BWI hotel during your next stay. Our complimentary airport shuttle for round-trip transportation to and from the airport will help simplify your travel plans. Our BWI hotel offers a variety of features and amenities to maximize your time while on the road. Our complimentary BWI hotel airport shuttle is available for rides within a 3 mile radius for access to and from BWI airport and the BWI Amtrak station. Take advantage of our complimentary hotel parking and stay connected with our complimentary Internet access available throughout the hotel. Each room at the Sheraton BWI features a 32-inch flat-screen TV and a work desk. They are decorated in neutral tones, red accent colors, and dark wood furnishings. After working out at the 24-hour fitness center, relax in the hot tub at the BWI Sheraton. A business center and laundry facilities are also provided. The Olde Line Grill serves casual American cuisine for breakfast, lunch, and dinner. Full bar service is available in the lounge area. Baltimore’s Inner Harbor is 9 miles from the hotel. Watch the Orioles play baseball at Camden Yards or visit M&T Bank Stadium for a Ravens game, both 15 minutes’ drive away . ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
- Sheraton Hotel Linthicum
- Sheraton Linthicum
- Linthicum Sheraton