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Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD
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Reviews (761)
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All reviewscookieschili's restaurantfront deskupgraded to a suitefree breakfastnext morningroom was cleaninner harborshuttle servicebwi airportupon returnfresh fruitwould stay here againlight railmeeting roomcheck in was easyfree shuttle
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602 - 607 of 761 reviews
Reviewed January 8, 2014

I stayed here when I was going to a Navy Football game in Annapolis. The hotel was very clean and the staff was friendly. The room was spacious and clean. The hotel is near the airport, but we never heard a plane while inside the building. The breakfast provided by the hotel was delicious with a variety of options, a great way to start a football gameday. I would recommend this hotel as a great place to stay when visiting the Annapolis area.

  • Stayed: October 2013, traveled with family
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Thank jtwned24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD, responded to this reviewResponded January 11, 2014

We would like to thank you for giving us the opportunity of hosting you during your visit to Linthicum Heights. We are pleased to know that you were satisfied with your experience of our services and facilities. It is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Thank you so much for inspiring us to further excel, we look forward to a return visit from you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

clean large rooms with fridge and microwave.
airport shuttle- driver took the time to look for riders in lobby before going to hotel
breakfast was great - real bacon, eggs, potatoes along with hot oatmeal already made up for you, at least 6 cereals - name brands too, not just generics. real plates and cutlery to use
cookies and drinks available in lobby

I really like this chain as a whole, but this location is excelent

  • Stayed: December 2013, traveled solo
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Thank marieatta_pman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD, responded to this reviewResponded December 11, 2013

It brings us great honor to hear that we have given you an impressive service to remember. Your wonderful feedback is truly a validation that all our hard work has paid off. We sincerely thank you for all you appreciation, for this will surely help us in ensuring that we provide our guests with the service of their liking. Thank you for inspiring us to further excel, we couldn’t wait to see you back here very soon.

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Reviewed November 6, 2013

This hotel had it ALL! Convenient location, superior rooms, details that mattered! The staff was friendly and professional, the rooms were large and clean, every detail was immaculate. It was an excellent value for the price. The free breakfast was extensive and delicious. The apples , cookies and muffins they send you out the door with were reminders on the drive into Baltimore of the comfort and friendliness of everyone there.

Room Tip: My room, although near the elevator, was quiet and comfortable which is not always the case.
  • Stayed: November 2013, traveled on business
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Thank Felicia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD, responded to this reviewResponded November 7, 2013

We wish to let you know that we are deeply delighted to serve our valued guest. Thank you so much for finding the time to share to us your wonderful feedback. Hearing that we have made your stay a pleasant and convenient one is truly heart-warming. The positive remarks you mentioned pertaining to the overall experience and the warmth and hospitality of our staff services greatly motivates us to work even harder and be consistent in meeting our goal of service excellence. Thank you for being our inspiration. We look forward to welcoming you back here at Country Inns & Suites BWI Airport.

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Reviewed October 31, 2013

I booked this hotel because I had an early flight out of BWI. The check in staff was great! They answered all my questions about their shuttle service. My room was spotless and I am very picky about hotel cleanliness. The shuttle was ready and waiting for us early the next morning. Upon returning home, I picked up our luggage, called the hotel and was told where to wait for the shuttle. Shuttle was there in under 5 minutes! I learned on the ride back to the hotel that the driver was the hotel manager. He said the shuttle driver had a doctors appointment and that he and the staff there do whatever it takes to please customers. I would definitely stay at this hotel the next time I fly out of BWI, and I am also recommending them to my friends who have an upcoming trip and are looking to stay near the airport. Great price for one nights stay and parking also!

  • Stayed: October 2013, traveled with family
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Thank SharonO980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD, responded to this reviewResponded November 1, 2013

We wish to express our sincere gratitude for taking the time out of your busy schedule to give us a wonderful review. Please know that this is of great help to us for we always want to hear the voice of our valued guests to gauge our overall performance. Thank you so much for taking notice of the room cleanliness, the pleasant and helpful staff, as well as the comfort you felt with regards to the accommodation and the shuttle services in total. Our goal is to give excellent service and we always work hard to make each guest feel that we are committed into going above and beyond our call of duty to achieve that. Thank you for your recommendation and for expressing the interest for a return visit. We couldn't wait to be of service to you again very soon.

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Reviewed October 30, 2013

Excellent hotel. This place was better than we have expected on an 2 1/2 star hotel. The staff is friendly, and service was great. We were a little disappointed that we did not get the 2 twin beds that we have requested on priceline, but the staff did try to help with a roll away cot. The cookie and coffee was a great hit. A cup of warm coffee and cookie really heat the spot coming in from the cold. My kids and wife could not stay away from the cookies over the 3 days we stay. The breakfast is also an excellent hit. We couldn't have conquered Baltimore without the full breakfast. Excellent choice.

  • Stayed: October 2013, traveled with family
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Thank kent t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD, responded to this reviewResponded October 31, 2013

It brings us so much joy hearing that we have made your stay an enjoyable one. We sincerely believe that our guests should get nothing but the best service there is we could offer. Our dedication to meet our goal of service excellence is beyond compare, and you can expect that we will always go above and beyond our call of duty to give you an experience like no other hotel can. Thank you so much for all your appreciation with regards to the staff services, the complimentary treats, the breakfast selection as well as the accommodation in total. To hear that we have served you well inspires us to work even harder to always meet your utmost satisfaction. We hope to be of service to you and your family again very soon.

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