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“Not Up to Cracker Barrel Standard”
Review of Cracker Barrel

Cracker Barrel
Cuisines: American
Restaurant details
Reviewed December 26, 2013

This Cracker Barrel location has a long way yet to go to measure up to national Cracker Barrel standards. I have been to this location more than a half dozen times since its recent opening. Two visits in Dec 2013 both were breakfasts. Coffee was served warm, not hot. Orders were placed and one was not what was ordered and had to be re-ordered. The other order was cold and the eggs were not prepared as requested. That order had to be sent back. The bacon was ordered well done and was delivered limp and hardly cooked. There seems to be no quality control checks before food leaves the kitchen as these type errors have occurred on at least four visits. The portions at this location are much smaller that other Cracker Barrels visited, country-wide. The management, once contacted, makes things right and errors corrected, but not without the problems in the first round. This location has been in business long enough to have corrected its birthing errors, but unfortunately has not done so. Until this location has gotten itself together, the Cracker Barrel of choice will have to remain at the Bay Bridge/Kent island location. There has never been a problem at that location.

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Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 - 306 of 313 reviews

Reviewed December 9, 2013

I just love Cracker Barrel! We were finally able to get into the place as it has been packed since they opened. I had the Catfish dinner with three sides - hashbrown casserole, fried okra, and tossed salad. Everything was hot and freshly cooked. The salad, however, had a few pieces of Spring Mix lettuce that were a bit wilted. I was surprised at that since the place has been so packed. Nothing should have been wilted. My BF had the Haddock dinner - a huge piece of fish with fries, cole slaw, and apples. He enjoyed everything. And the biscuits were right out of the oven. We drenched them with butter! I also had a piece of the chocolate pecan pie to go, which was pretty good the next day. Service was very friendly and attentive. The gift shop seemed to have more toys compared to other CB's I've been to.

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Thank lenflady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

Without a doubt the worse meal I've had in quite some time. Stopped for breakfast while travelling, should of stopped at the 7-11 down the street The eggs were cold, the bacon was cold, the toast was cold, the waitress was cold. Also the bacon tasted like a salt lick. Could not recommend this to anyone !!!!

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1  Thank Moose957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

If you have never been to a Cracker Barrel, this one is very nice. The gift shop is great, too! I didn't give it 5 stars because it is a chain, but as far as chain restaurant food goes it is consistent, and tastes good. Can't ask for more than that.

Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

We went to eat about 4:30 on Sunday, and the restaurant was packed. We had to wait about 20 min to be seated, but that was shorter than we expected. Our order was taken promptly and was delivered quite soon. There were a couple glitches, but they were fixed promptly. They had a big staff and everyone seemed to be working very hard. The food was hot and quite good. They must have had problems in the early days, judging from other reviews, but our meal today was very enjoyable. Noise level was high with so many people in the place, but no other complaints.

Thank 91,914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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