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“Our convention was a great success”

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DoubleTree by Hilton Hotel Baltimore - BWI Airport
Ranked #11 of 29 Hotels in Linthicum Heights
Cheverly, Maryland
1 review
“Our convention was a great success”
Reviewed August 5, 2010

The members of our club volunteer to plan and host the annual convention. The staff at the Holiday Inn BWI was very helpful in guiding me through the process. They walked me through the contract process and made adjustments to meet our needs. During the convention, every one of the hotel employees seemed to go out of their way to be helpful. Robin, the meeting manager, and Mo, the banquet manager, are great people with which to work. We were able to make last minute adjustments by just asking. Several of our members made comments on both the quality of the accommodations and the staff. The buffet served at out banquet was delicious and nicely presented.
The location near BWI is great. The shuttle to the airport and public transportation made it possible for some of our folks to go into both Baltimore and Washington, D.C. without the need of a car.

  • Stayed July 2010, traveled on business
    • Location
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Helpful?
Thank CheverlyKnob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manger at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, August 6, 2010
Thank you for your kind review. Employees like Robin and Mo are what make our hotel so successful. We look forward to working with you again in the future.
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1,363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2010

It was a great experence .... I can tell there was lots of changes compaired to the stay I had back in 07. The service is great staff is very outgoing and ready to serve. Kelly was great he went above and beyond to make sure I had want I need to carry out my daily routine. He was very on point and job well done. Excellent improvement!!!!

  • Stayed July 2010
    • Value
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    • Rooms
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Helpful?
Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 15, 2010
Thank you for your kind review. It's employees like Kelly that keep our guests satisfied and make our hotel so successful. We look forward to providing you with the same great service again in the future!
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texas
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 8, 2010

During my eperience with the Holiday Inn Bwi, I had no complaints only compliments.
Very seldom do you encounter someone with outstanding service but my hat goes off to Ms. Frei Maashio. She provided service that was up and beyond the call of duty. Thank You

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank stumpytoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 9, 2010
We too acknowledge Ms. Maashio's wonderful service and we thank you for your kind comments about our hotel. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
Reviewed July 2, 2010

The Holiday Inn - BWI is very business friendly. From the shuttle drivers to the restaurant, bar, and banquet staff to the front desk personnel and sales staff, everyone is very friendly and accommodating.

Recent renovations at the hotel to the restaurant, bar, lobby, guest rooms, and meeting rooms have been regularly lauded by our company's newly hired employees, who are brought into Baltimore every month for training.

Buffet lunches are always ready on time and the quality of the food has been excellent. The Banquet staff is always available and responsive when needs arise.

  • Stayed June 2010, traveled on business
    • Value
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    • Service
Helpful?
Thank seblizzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 6, 2010
We are pleased to know your meeting was such a success, and we look forward to providing you with the same great service again in the future. Thank you for choosing Holiday Inn BWI.
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Temple Hills, Maryland
1 review
Reviewed June 30, 2010

My stay at the Holiday Inn BWI Airport for the past three days was "heavenly!" Eventhough my stay was work related, it felt more like a vacation, more like home away from home .... immaculate rooms, firm comfortable beds with fluffy pillows, good food, and friendly service with a smile!! Thanks for making my feel so very special!!

A satisfied customer!

  • Stayed June 2010, traveled on business
    • Value
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Helpful?
Thank Protj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 1, 2010
Thank you for choosing Holiday Inn BWI and for taking the time to write this kind review. We look forward to being your home away from home again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearfield
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2010

Comment Type:
I spent 4 nights (April 19-22) at the Holiday Inn BWI at Linthicum, MD. I travel frequently for work, and for pleasure, in the US and Europe. The staff at HI BWI was person for person, the most professional, friendly, and efficient personnel I've ever seen in one place. Typically, one or two staff will stand out at at hotel, but here, each and every employee was exceptional. They should be teaching other hotel's staff how to be courteous and professional. They were outstanding. Something good going on there with their management to be able to inspire such professionalism. Thanks.

  • Stayed April 2010, traveled on business
    • Value
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Helpful?
Thank Bunk54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 7, 2010
Thank you for your thoughtful comments. We are all so proud of the effort our staff makes each and every day. Your kind words will go a long way to keep our team motivated. We look forward to seeing you again in the future!
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Milwaukee, Wisconsin
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 20, 2010

No hot water to shower. Hotel is being remodeled. The lobby looks nice. The rooms are average. The man working the bar was irritated and unpleasant. There's not a lot around but you can get to a few things within walking distance. The lack of hot water was a big one for me though.

  • Stayed May 2010, traveled on business
    • Value
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Helpful?
Thank cityreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlubinski, Marketing Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 7, 2010
We apologize for the lack of hot water during your stay, we did experience a problem and it was corrected immediately. We also apologize for the lack of service at the bar, and we will certainly look into your concerns. We hope that you will give us another opportunity to serve you, and assure you your next stay will be a pleasant one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Property: DoubleTree by Hilton Hotel Baltimore - BWI Airport
Address: 890 Elkridge Landing Rd, Linthicum Heights, MD 21090-2903
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#10 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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