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“Very nice overnight”

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DoubleTree by Hilton Hotel Baltimore - BWI Airport
Ranked #11 of 29 Hotels in Linthicum Heights
Reviewed July 8, 2014

Despite being close to the elevator, we found the room to be very quiet, which is important for us. All the expected amenities. We were warmly greeted at the front desk, which I appreciate. The in-house convenience store was staffed by a young man who I assume was training for a higher position - he knew how to make a guest feel welcome and was very polite - high marks. There are countless places to stay near BWI - the effort shown by the staff distinguished this hotel. Good value, too. Outdoor pool, which we did not use.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Homespunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear Homespunner,

Thanks for the review. I agree with you, our people make all the difference. We have a great team! Please come again to the Doubletree by Hilton BWI.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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819 - 825 of 1,465 reviews

Reviewed July 7, 2014

The staff is polite & friendly, I've stayed here a few times in the past recent months. The room is ok no complaints. The bathroom has dirt or mold on the ceiling above the shower needs to be taking care of. There is no luggage rack in my room which was 310 A tower side. The iron needs to be replaced it leaks constantly which makes it hard to iron. As a Hilton Silver Member no bottle water.

Stayed: July 2014, traveled on business
2  Thank travelermanPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear travelermanPhoenix,

Thanks for the review. As a repeat guest, I think you know this room was not up to our usual standard. Thank you for including your room number! There is a certain amount of anonymity with Tripadvisor which sometimes makes it hard to track down a specific issue. You made it easy for me. We will absolutely address these issues in the bathroom. We look forward to your next visit to Doubletree by Hilton BWI. We will do better! Stay cool in Arizona.

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Reviewed July 7, 2014

Be very careful when using this they are totally inflexable. Other than that the hotel and staff are great and the facilities are very good. I am an honors member and that did not even that help.I just hope that this gets back to Hilton and they remember that it is thier customers that make them.

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
Thank James B E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear James B E,

Thanks for the review. We appreciate your loyalty as a HHonors member! Thanks for mentioning our great staff. I have received your survey as well as this review. By way of explanation on a pre-pay reservation--we offer the best rate possible to our guests who are willing to book a non-refundable, non-cancellable reservation. Thanks for choosing Doubletree by Hilton BWI.

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Reviewed July 6, 2014

We stayed at this hotel during a weekend layover between Atlanta and heading to Harrisburg, PA. The facilities were very nice, the place nice and clean and we received a very good rate for the weekend. It was a very short cab ride to the Inner Harbor which was nice.

The downside is that check-in was slow due a long line; at times we had to wait to find someone to serve us at the front desk (nobody to be found). The major complaint was that the bathroom was a postage stamp small and was hard to move around comfortably, especially when coming out of the shower.

I would stay here again, even with these minor annoyances.

  • Stayed: June 2014, traveled as a couple
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1  Thank STEBAY711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear STEBAY711,

Thanks for the review. I am thrilled to read that you would come back. We love winning our guest's loyalty. Thanks for choosing Doubletree by Hilton BWI.

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Reviewed July 6, 2014

The Room itself was quite comfortable but the bathroom needs a lot of attention. There should be grab bars in the shower not on the outside of the shower curtain. The tub didn't drain well and it was very hard to reach the toilet paper holder. When spending a week at the hotel, there was not enough room on the sink to keep all our stuff. Had to ask for 3 bath towels on two different occasions.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear John D,

Thanks for the review. I appreciate you mentioning the comfortable rooms. We hope to see you again at the Doubletree by Hilton BWI.

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Reviewed July 6, 2014

Nice hotel with friendly staff. I like the daily $10 coupon that can be used for breakfast, other meals or a drink in the bar. The menu is limited and after a couple weeks, I needed a change. Overall, I'd stay again.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear William C,

Thanks for the 5 Star review! We are part of the Hilton Beta test hotel which allows our Gold and Diamond HHonors members to use a $10 voucher in the Restaurant or Lounge, if they choose not to get the complimentary breakfast. Your feedback let's us know that the new program is of value, so thanks for mentioning it. Great to read that you would stay again; we look forward to your next stay at Doubletree by Hilton BWI.

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Reviewed July 6, 2014

I was here for a national convention of a group I belong to and we had a wonderful time. The hotel did everything they could to make our stay one of the best ever. The food in the restaurant was good and the hotel staff were all very helpful and friendly.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank GATORENT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this reviewResponded July 9, 2014

Dear GATORENT,

Thanks for the 5 Star review. I knew right away from your Tripadvisor name you were from Florida. I am a proud Florida Gator. But I digress........we do our best to make meetings and conferences as successful as possible. Sounds like mission accomplished. Thanks for staying at Doubletree by Hilton BWI.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Address: 890 Elkridge Landing Rd, Linthicum Heights, MD 21090-2903
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#9 Family Hotel in Linthicum Heights
Price Range: $92 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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