We ordered 3 meal through room service. My food arrived cold. there was only one set of napkins and flatware. I had to call three times to get the problems remedied. The following night we ate in the dining room. We we pushed to have their event special and had to request real menus twice. Our server was overwhelmed and we received less than adequate service. This was not his fault as he informed us the manager had him doing room service delivery as well. The hotel knew that they would be busy that weekend and they were clearly understaffed. The heating / Ac system in or room was faulty and the shower nerver fully engaged.
- Official Description (provided by the hotel):
- Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more less
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- Also Known As:
- Doubletree By Hilton Bwi Airport Hotel Linthicum
- Holiday Inn Linthicum
- Linthicum Holiday Inn