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“Excellent service by courteous staff!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Baltimore - BWI Airport

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DoubleTree by Hilton Hotel Baltimore - BWI Airport
Ranked #6 of 29 Hotels in Linthicum Heights
Certificate of Excellence
new york
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Excellent service by courteous staff!”
5 of 5 stars Reviewed July 10, 2013

Truly one of the better (small) hotels we've been to!
We are spending five days with my son's swim team for a swim meet at UMBC aquatic complex. The hotel was booked by our team, but we couldn't be happier. Every single member of the staff is professional and eager to help; you can tell the upper management makes sure the entire organization of employees are properly qualified, experienced and available.
We requested a refrigerator which was absent from our room upon arrival, but after inquiring with Debbie and Frei at the front desk, less than 15 minutes later, guest services sent a gentlemen with a small fridge and it was installed within minutes.
Big thank you to all the hotel employees!

Room Tip: Hilton Honors will get you a free room upgrade!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank saminnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear saminnewyork,

Thanks for the review! We do strive hard to be the best hotel at BWI, so thanks for noticing our efforts. Debbie and Frei are excellent representatives of the hotel; I am gald you mentioned them. Thanks for choosing Doubletree by Hilton BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
Austin, Texas
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 10, 2013

I've stayed here on business nearly every week for the past 6 months. The staff has been uniformly helpful and efficient. They've remembered my name and preferences since my second stay. The rooms are nice, clean, and roomy. The downstairs restaurant is not very good, but the morning breakfast is more than adequate. The location is great for travelers needing to stay near the BWI airport, and there is no airport noise.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Catbert10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Catbert10,

Thanks for the review! We appreciate your loyalty. I can tell from your other reviews that you have tried a number of hotels at BWI. Thanks for choosing Doubletree by Hilton BWI!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton Forge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2013

Great place to stay. No airport noise. Hotel is very clean. The staff is very professional. The only complaint about our experience is the the shuttle service to the light rail station after the baseball game was slower than the other local hotels.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear Adam M,


Thanks for the review. Sorry to read that your wait was longer than expected at the Light Rail Station. But I am glad you call this a "great place to stay". Thanks for choosing Doubletree by Hilton BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 9, 2013 via mobile

Easy shuttle, quick check in, great bed, cookie. BOOM. Just what I needed after a LONG trip home from Spain. Clean. Quiet. The wings at the bar were good. The beer was even better. Shuttle to BWI right on time.

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Motownmanglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear motownmanglers,

Thanks for the review! Tasty wings and cold beer-welcome back to America! Thanks for choosing Doubletree by Hilton at BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cody, Wyoming
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 8, 2013

On route home in the Rockies from Oslo via Newark. Arrived feeling like a bunch of over-ripe bananas. And it was HOT out. Reception was quick, friendly and courteous. And who can turn down hot chocolate chip cookies? Room was on the 3rd floor facing the pool, our view was of shady trees. It was blessedly peaceful, cool, and quiet. We were the only ones in the restaurant and both ordered crab cake sandwiches. They were HUGE and mostly pure crab meat. Checkout the next morning and bus to WBI was efficient and fast. For a Baltimore lay-over I recommend this hotel whole heartedly.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KLM_Cody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear KLM_Cody,


Thanks for review! You had quite a journey. I am glad we could provide some respite from the rigors of travel. Thanks for the recommendation and thanks for choosing Doubletree by Hilton BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

My family stayed here for 3 nights. The property has a small pool (no kiddie pool) and basketball court that kept my children entertained. They also have a fitness center & a business center that we utilized. The rooms were as expected....clean, modern, & very comfortable! The shuttle driver was very helpful & professional. The cookies were an added perk and delicious as always. I would definitely return. Oh....and did I mention it's about 5 mins from the airport and 10-15 from downtown Baltimore? Great location!

  • Stayed July 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SimplyJ0Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear SimplyJOY,

Thanks for the review and thanks for mentioning so many of our perks: delicious cookies, complimentary basketball court and courtyard area with refreshing pool, clean rooms, convenient location, and professional staff. I couldn't have said it better myself! Thanks for choosing Doubletree by Hilton BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 8, 2013

My husband and I stayed inthis hotel last night as we missed our connection due to weather in the area.

The Good: The airline suggested we call the hotel and request a distressed passenger rate. Hotel was clean and updated and front desk staff was pleasant. No alarm clock in our room which was strange but we used our cell phone for our 5am wake up call.

The Bad: The shuttle driver (who picked us up at the airport and drove us back to the airport a few hours later) drove about 60 mph the entire way (spped limit is 30) to and from the hotel and airport. Didn't slow down on the turns, talked on his cell phone and drove into the other lane of traffic multiple times. Basically scared for our lives. Airline crew in the shuttle made similar comments as we walked into the hotel to check in. I told the front desk agent about how scary the ride was but obviously no one cared and made no change to his speed. My advice: take a cab if you value your life!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ravenschick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 29, 2013
Dear ravenschick,

Thanks for the review. Your feedback is important to me! Due to your comments, I immediately addressed the entire van team and reminded them of safety including the importance of following all road laws and posted speed limits. We will do better! Thanks for choosing Doubletree by Hilton BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Property: DoubleTree by Hilton Hotel Baltimore - BWI Airport
Address: 890 Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#10 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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