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“Great stay, great price” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Baltimore - BWI Airport

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DoubleTree by Hilton Hotel Baltimore - BWI Airport
Ranked #8 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Los Angeles, California
1 review
“Great stay, great price”
5 of 5 stars Reviewed February 6, 2013

I was very pleasantly surprised. For less than $100 per night, I received great service and a great environment. Very clean, neat and comfortable. The decor is sophisticated and modern. I stayed across from an elevator but it made no difference because it was very quiet and there were no disturbances. I had an issue with the drain in the bathroom which was promptly, and I mean PROMPTLY, taken care of by professional and friendly staff members. I recommend Doubletree BWI and look forward to staying there again.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chara r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, February 8, 2013
Dear chara r,

Thanks for the review! I am so glad we could surprise you with our fantastic hotel. We strive hard to deliver good value with a mix of friendly staff, clean rooms, tasty food and beverage and prompt response to issues. It is great to read we won a loyal guest. Thanks for choosing Doubletree by Hilton at BWI.
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1,196 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
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English first
Holland, Michigan
Level Contributor
115 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 3, 2013

Arrived late in evening for meetings in DC. Stayed at doubletree then traveled to DC the next day with arriving teammates. Doubletree was comfortable and less than five minutes from airport. Decent value for the area. Clean rooms with surprisingly little airport noise.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank hjb4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, February 8, 2013
Dear hjb4971,

Thanks for the review. You highlighted some of our positive attributes: clean rooms, good value, comfortable decor and yes, since we are not on the runway side, quiet, too! Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
4 of 5 stars Reviewed January 31, 2013

my friend and I had dinner at the restaurant, we had a bad experience with the waitress(Deb).
ran into mike and he fixed it all he was so very apologetic and turned this bad situation into a real positive ,simi at the front desk is always so cheerful and accommodating. mike rowe and simi are a great asset to this property


jonathan

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank swseven37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, February 8, 2013
Dear swseven37,


Thanks for the review. While I am dissapointed to hear about your dining experience, I am pleased to know that Mike's efforts saved the day. Both he and Simi are fine representatives of the hotel. Thank you for recognizing them and thank for choosing Doubletree by Hilton at BWI.
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South Florida, Florida
1 review
4 of 5 stars Reviewed January 29, 2013

Stayed here during inauguration. Very high traffic time for the area. Had another hotel booked, but later on found this about $200 cheaper for entire stay. Nicely-outfitted room, may seem small depending on size of your party. Fridge/Microwave are not included in all price points. Fast elevators, drink machines use credit cards only. Good shuttle service from/to airport, every 30 mins, but they won't take you anywhere even SLIGHTLY past 2 miles. Friendly staff. Room service hours were sort of early for me, so leave your DND on if you sleep past 9. Don't recommend the room service at all. It's fast and friendly, but not appetizing.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TrippyDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, February 8, 2013
Dear TrippyDee,


Thanks for the review! I am glad you could be with us during the historic inauguration and I am even happier we could provide you good value. Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2013

My cousin & i stayed there for the 2013 inauguration... I can honestly say that i recieved excellent service starting with the many phone calls I made there months ago with questions regarding transportation, changing my reservation, questions about the weather etc.... Yes, I called a lot, & it seems as though each time I called, I spoke with the same person "Jobi Joseph"... He was great!!!... He always answered my questions, assisted me with my concerns, and helped with the changing of my reservation.. So, once we were picked up by the hotel shuttle, the driver was very kind & (cute), he helped with our bags & was very polite... Once we arrived to the hotel, we were greeted by a very friendly front desk staff.. The check-in process went very smooth, as Jobi had already had a room blocked for us... I then asked the lady if Jobi was still there because I wanted to meet the kind gentleman in which who had been helping me over the phone... Indeed he was,so he came to the front desk, delivered our room key personally himself & assisted with my luggage to our room!!!!... Great service!!!.. This was my cousin & i first time in Baltimore & we really felt safe & welcome.... Once we got settled in our room, we wanted to step out & get a bite to eat.. We were informed of some nearby restaurants, so instead of us having to wait for the shuttle to return to bring us to the restaurant, Jobi took it among himself to use the other shuttle to drop us off quickly... At this point I was just amazed with the wonderful service in which we were getting... They even came to pick us up.. This wonderful service lasted the entire duration of our visit.... Everyone was just extremely nice & I greatly appreciate good customer service!!!... I will be coming back & theres no doubt as to where we are staying.... Our visit was great!!!!

Room Tip: Very nice hotel,wonderful clean rooms, great location & friendly staff
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TIFFANY W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, January 28, 2013
Dear Tiffany W,

Thanks for the review. Jobi is a credit to our hotel and we are glad to have him as part of the team. I am so glad you could be with us during this historic inauguration. Plus, I am even more glad to read you will be back. It is always great to learn when we have won a loyal guest. Thanks for choosing Doubletree by Hilton at BWI!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dearborn, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 25, 2013

On Sunday, January 20th, the Eddington Travel Services arrived at Doubletree Hotel with at least 120 tired travelers to check into the hotel. We left Michigan at 9:00 PM on Saturday evening and arrived at the hotel at approximately 6PM the next day after stopping for breakfast, a church visit and a tour of the wax museum. Six of the rooms reserved for double occupancy was king size singular rooms. This did not go over well at all for the 12 persons who were to share the rooms and the person who planned the trip.
Doubletree Hotel manager, Frei Maashio and her staff, apologized for the mishap and begun immediately to correct the situation. The end results exceeded our expectations. The visit to the hotel turned out to be the best hotel visit we have had. The staff was friendly, professional and accommodating. The staff went out of their way to ensure we had a pleasant visit. Yes, we initially encountered some accommodating issues but everything was resolved.

To me that is a mark of a good hotel - to correct

Room Tip: The staff is very accommodating!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, January 28, 2013
Dear Thomas W,

Thanks for the review. It was our absolute pleasure hosting your tour group. Also, thank you for taking the time to share about your experience. We know there was some hiccups in the beginning, but we worked hard to overcome them, and I am so glad to read that we restored your faith in us. Thanks for choosing Doubletree by Hilton at BWI!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 24, 2013

My husband and I had the pleasure of staying at the Doubletree at Baltimore-BWI Airport during the 2013 Inaugural festivities. We stayed for 5 nights and though we were out most of the day, upon our return, the staff was always very hospitable, courteous, kind and smiling. In spite of the traffic flow for the occassion, they were always willing to accomodate our needs and special requests. I'd like to thank Pierre in particular for his friendliness and customer service. I'd also like to thank the young lady at the bar who managed to recover a very precious item (my fur scarf) which I left on the chair at the bar. The manager Ms. Dee fo being so kind and understanding... the housekeepers that made sure everything was tidy and hygenic daily. We had a little bit of a problem with the resturant; however, Ms. Dee took care of that immediately. I'd recommend this hotel for anyone travelling for business, pleasure, weekend getaway, family trip... Thanks Again Doubletree at Baltimore- BWI Airport for a Great experience.

Room Tip: Last room at the end of the hall away from the elevator was really comfortable for us and very quiet...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank CYR66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, January 28, 2013
Dear CYR66,

Thanks for the review! We are so glad you could be with us during this historic time. Thanks for recognizing both Dee Dee and Pierre. They are excellent representatives of Doubletree by Hilton. Don't wait 4 years to come back, we would love to see you again! Yours in service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Property: DoubleTree by Hilton Hotel Baltimore - BWI Airport
Address: 890 Elkridge Landing Rd, Linthicum Heights, MD 21090-2903
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#10 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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