I originally intended on staying at this hotel 4 days, and then ended up extending for 8 days total. When I booked the trip, the other BWI Hilton hotels were booked, so I chose the Doubletree - still a Hilton, right? WRONG! This is NOT what I've come to expect from Hilton! I wish I'd moved to a different (i.e., better) hotel mid-stay but I was lazy and I paid for it.
I had to have my room re-keyed literally every single night of my stay for the first 7 nights of my stay. Every evening when I returned to my room, I had to call the front desk. The actually had the nerve to ask, "Do you mind coming to the front desk?" Yes, I do mind! They eventually sent someone to the room, but only after I waited 10-15 minutes.
The first night I was there, the TV wasn't working. They claimed this was a problem with their Satellite provider, but they moved me across the hall and that TV worked fine.
Room service? Forget that this hotel even has this amenity. The service was good, but the food was horribly overcooked. Room service is supposedly open until 11pm. I called at 10:45pm and never got an answer. I wasn’t able to eat the horrible food, so I called the front desk. A credit was supposed to be applied to my account but wasn't. Another night, I tried to call room service around 10 minutes before 11 and was told, “They went home early.”
Eating in the restaurant is just as much of a crap shoot. The food there was good, but the service was absolutely horrible. I had to get up twice, just to get a server. There are a few restaurants within walking distance – well worth saving the hassle.
Like Margaritas or Daiquiris? Not at this hotel! Their bar doesn’t have a blender and cannot make frozen drinks. I’ve never heard of this with any hotel’s bar.
Parking was very limited from Thurs to Sun. During the week, parking wasn’t so bad, but those weekend days were hell! I had to park by the trash dumpster!
The “guest laundry” is one washer and one dryer for the entire hotel.
The A/C in the room was noisy but it worked. The halls were uncomfortably hot, though.
This hotel apparently does not use Hilton’s express checkout system. No account paperwork was under my door the morning of my checkout, so I was forced to stand in line at the front desk to check out – waste of time!
Next time – if the other Hilton hotels aren’t available, I’ll go with the Hyatt, rather than stay at the Doubletree again!
- Official Description (provided by the hotel):
- Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more less
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- Also Known As:
- Doubletree By Hilton Bwi Airport Hotel Linthicum
- Holiday Inn Linthicum
- Linthicum Holiday Inn