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DoubleTree by Hilton Hotel Baltimore - BWI Airport
Ranked #12 of 29 Hotels in Linthicum Heights
Certificate of Excellence
trvlgrl6
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Dirty Room”
Reviewed July 1, 2011

Had a few days between apartments so we booked a room here based on the good reviews and decent rate. When we checked in we noticed one of the disposable coffee lids had very visible lip stick on it -- GROSS! The shower also didn't drain so instead of just a shower you also got a bath. We let the front desk know about both issues, and they did fix the tub however didn't do anything about the dirtiness and only offered to give us more cups. Needless to say I was very disappointed in our stay. Won't recommend it or stay here again.

  • Stayed June 2011, traveled as a couple
    • Cleanliness
Helpful?
3 Thank trvlgrl6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, July 2, 2011
I'm so sorry to read about your stay. We obviously missed the boat in preparing your room, as well as properly responding to your concerns, and for this I apologize. We hope to make it up to you, please contact me at the hotel should you wish to discuss further.
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1,315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York City, New York
Level Contributor
266 reviews
261 hotel reviews
common_n_hotel_reviews_1bd8 553 helpful votes
Reviewed June 27, 2011

It's about 2 miles from the airport -- not one mile as advertised. I had a short overnight stay here; the room was fine and quiet. The wake up call came on time and so did the airport shuttle. The fitness room was small but OK, the internet was functional but slow. The chocolate chip cookie at check-in met the chain standard. The guy at the front desk was very nice. Not much to say about this property but it's fine.

Stayed June 2011, traveled on business
Helpful?
Thank 649ic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 29, 2011
Thank you so much for writing a review of our hotel. I'm pleased to see we were found to be a great hotel for you to enjoy during your recent trip. Please consider us again on a future visit.
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Solomons
1 review
Reviewed June 18, 2011

I was an out of town invitee to an invitation only 50 year retirement party for a former business friend from the Northrop Grumman Corp. at BWI (formerly Westinghouse). I selected it since it was near the National Electronics Museum where the party was to be held. The staff was attentive and genuinely interested in us as guests with extensive recollections of the early history of the BWI area before there was an airport...remember Friendship Airport circa 1950. Now its a travel center convenient to major business activities like the National Security Agency, Northrup Grumman, all their rerlated support businesses. I forget when its location was so enhanced by rail connections to Washington and Baltimore but probably around 1980. While BWI is not a tourist destination it has numerous historically significant things at the National Electronics Museum a half mile away (eg the land radar that provided first warning of the Pearl Harbor attack, the lunar camera that recorded man's first venture to other worlds and the new technologies for future wonders. The NSA Cryptology Museum at nearby Ft. Meade and the Goddard Space Center and all the things in Baltimore most notably Ft. McHenry all provide a look at our history and a vision of the future.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank payloadSolomons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 20, 2011
Thanks so much for your review of our hotel. We strive to exceed all our guest's expectations whether they are here on business or pleasure. We are pleased to be a part of the Northrop Grumman community, and want to support the National Electronics museum in the future.
I hope to see you again, and soon!
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annapolis
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 13, 2011

I checked into the hotel after a small fire at my home the sheets were clean very nice comforters. TV was flat screen refrig in the room and very quet so i did sleep very well.
Nice restaurant and bar up front and they even gave me a complimentary cookie when I checked in I will probally stay her again.

  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank afmale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 14, 2011
Thanks so much for taking the time to share your kind review about the new Doubletree by Hilton at BWI Airport. I hope that you can enjoy another stay with us in the future. We'll keep the cookies warm and fresh!
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Florida City, Florida
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 5, 2011

We spent the night prior to our flight at this property. Check-in was fast and convenient (good cookies). The airport shuttle (every 1/2 hour) was on time and the driver was friendly. Decent properrty for the value.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TicoLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 6, 2011
Thanks for the nice comments. We love being part of the Hilton family, and we're glad you stayed with us. I hope to meet you on your next visit to the BWI area.
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Houston, Texas
Level Contributor
469 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 390 helpful votes
Reviewed June 1, 2011

This location met all expectations and more.

We were staying at this hotel for one night while making an overnight connection at BWI, with an early morning flight departing the next morning. Due to delayed flights, we arrived around 1am on a Friday and departed at 5:30am on Saturday morning...so as you can tell this was a VERY short visit. Upon check in the hotel provided us with a nice snack bag which was appreciated due to our late arrival. The room we were put in was quiet and we had no trouble getting our few hours of sleep. (Though some other guests on our morning shuttle, that were in the other building said that there were kids running around in the halls till almost 3:45 am.) The shuttle service TO the airport was running every 30 minutes which fit our schedule well. There seems to be quite a bit of flight crew that stays here.... not a problem at all, just a notation.

The hotel appears to be very well kept and is inviting. The hotel is off the road a bit so we did not experience any traffic or airport noise even though our room was near the airport. They quickly checked us in. On first entering the lobby, there is a very welcome feel with a small sitting area restaurant beyond to the side of the front desk.

The shuttle service from the airport is on demand. We called for pickup service and were met by the driver within about 15 minutes. We had a slight delay waiting on some flight crew at the next terminal but it was minimal, and I know they too wanted to get their sleep for the night. Morning shuttle service was running every 30 minutes and was very prompt and accommodating. (The same shuttle driver picked us up and dropped us off) They are a 10-16 minute drive from the airport, depending on the terminal you are going to.

Our room was a nice King room. The room had a nice sized work desk. Closet and bathroom space tiny. Though the hotel has been wonderfully remodeled, there is nothing they can do about the tiny bathroom space. Just expect a small bathroom and you will not be disappointed. Towels were fluffy and comfortable. The climate control system worked well, and the blower can be set to on for white noise while still using the air conditioning. The room has a medium sized Flat Panel HDTV and a reasonable selection of channels. The rooms are quiet and dark at night. The hotel did a stellar job of our requests for arrival with additional towels and foam pillows being set up in the room as requested. Quite a few Hilton properties could learn from this!!!

They have a business center with two PC's and printers, a nice workout room, and an on site bar and restaurant. We did not try the restaurant or bar, as it was closed during the hours we were there. There is free High Speed Internet connection, though we did not try it out. The inside of the hotel clean and nice looking.

This is an good choice if you need an overnight at the airport.

The only thing I can recommend is that they have some food options starting around 4:30 or 5am for those guests heading out on early flights. As a HHonors diamond member, I missed my breakfast, not a big deal, but something I felt would have been nice to have...it would be better than eating at the airport.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pcsanity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, June 2, 2011
Thanks so much for your review of our hotel. Your report highlights every area of our hotel, and I appreciate your concise assessment of our product and service. We are striving every day to make our hotel a pleasant and memorable experience for our guests, and your comments go a long way to not only energize our team, but to also give us specific areas in which to focus our attention.

The weekend featured many guests from a local soccer tournament, great kids, but certainly lot's of energy. I'll see what we can do about some additional food early in the morning. I hope to meet you in the future.

Sincerely,

Peter Komar
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Syracuse, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2011

We have stayed at this location for several years now, this was the first weekend under the Double Tree. Although our previous stays as a Holiday Inn were certainly enjoyable and impressive, the extensive new renovations in the lobby in particular have brought an added elegance to the hotel. We have always found the staff to be very friendly and accommodating and the rooms, restaurant and bar area make it a package everyone will enjoy. I would certainly recommend people include this in their list of options when traveling to the Baltimore area, espeically if flying in or out. Only 15 minute ride or so to the Inner Harbor, or even easier is to have the Hotel Shuttle you over to the light rail which is an easy trip in.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JFC06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkomar, General Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review, May 27, 2011
Thanks so much for your kind comments. Preakness weekend was a lot of fun for all of us, and we're glad you enjoyed our Doubletree by Hilton service! We certainly hope to see you again and again. If you need accommodations for any weekend (including next year's Preakness) don't hesitate to contact any of us here at Baltimore's newest Hilton product, the Doubletree BWI Airport.
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Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Property: DoubleTree by Hilton Hotel Baltimore - BWI Airport
Address: 890 Elkridge Landing Rd, Linthicum Heights, MD 21090-2903
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#10 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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