I had flown in from an international flight, very tired, and was hoping to get some rest at the Wingate Hotel at BWI. Unfortuantely, at 11 pm, I was startled by a lot of noise in the room next door to me. When I investigated, I realized a highschool sports team had checked in, and one of there rooms was connected to mine. I understand youthfulness and they weren't bad kids, but none the less they were very loud and knocking not only on the connecting door to my room, but the entrance door as well. There was no way I was going to get any sleep. I went to the front desk and spoke to the front desk clerk, Maurio, and this is when it went from bad to worse. I told him my situation and asked to change rooms, and he replied, literallly, "You need to get over it" as this sports group were staying throughout the hotel. After the shock of his response, and only when I asked to speak to his supervisor, Roxanne, did he suddenly find a room that was not connecting to a bunch of kids having a lot of fun. I stay in a lot of hotels and have no problem with overacive guests, but to be treated as awful as Maurio did was inexcusable. My advice...don't get a connecting room here, and hopefully you won't have to deal with Maurio who could have cared less.
- Official Description (provided by the hotel):
- Wingate by Wyndham BWI Airport is located just 3 miles from BWI Airport and central to Baltimore, Fort Meade, Columbia, Ellicott City, Annapolis and Washington, DC. Features 129 sleeping rooms and 1000 square feet of meeting space. Hot Deluxe Breakfast, Wired and Wireless High Speed Internet, 24-hour Airport Shuttle, Indoor Heated Swimming Pool and Fitness Center, In-room Refrigerator, Microwave, Hairdryer and safe, Business Center. Walking distance to Bob Evans & Ruby Tuesday's restaurants. ... more less
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- Also Known As:
- Wingate By Wyndham Linthicum / Bwi Airport Hotel Linthicum
- Wingate Bwi Airport
- Wingate Hotel Linthicum