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“Nice room...” 3 of 5 bubbles
Review of Candlewood Suites Baltimore-Linthicum

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Candlewood Suites Baltimore-Linthicum
Ranked #22 of 29 Hotels in Linthicum Heights
Johnson City, Tennessee
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice room...”
3 of 5 bubbles Reviewed July 15, 2013

We checked in on a Sunday and our room was ready (3:00pm). We were up on the 3rd floor, not a problem with elevators or stairs. The carpeting is old with lots of stains on it (both hallway and room). The kitchen area is good...having plates, silverware, cooking utensils, etc. and a grocery store a few miles away. They also have washers and dryers which are free to guests, but was very surprised when they were actually selling toothbrushes, combs, razors, etc (50 cents)...which most motels/hotels give you free! Parking was at a premium, although the hotels wasn't full. Only restaurants close by are a Wendy's and Bob Evans. Cracker Barrel is in the process of being built. The front desk did give us a menu from the Szechuan Hot Wok chinese which delivers and I will say it was excellent with the most chicken I have even gotten! Front desk staff was nice but seemed busy all the time.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Livsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Candlewood Suites Baltimore-Linthicum, responded to this review, July 23, 2013
Thank you for taking the time to share your thoughts on our hotel. I am glad that you found our rooms accomodating with our full kitchens in every room. I am pleased to say that we are having the hallway carpet replaced very soon. I am happy that you enjoyed the chinese restaurant the front desk recommended. We are very excited for the Cracker Barrel to open soon! Thank you for staying and we hope to see you if you are in the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    53
    54
    34
    15
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Sault Ste. Marie, Canada
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

Recently my family stayed at the Candlewood Suites in Baltimore. Although there was one major glitch, out stay was pleasant because of the staff working the front desk, and the shuttle drivers. Our flight arrived far too early to check in, however, the front desk clerk allowed us to leave our luggage at the hotel while we went into DC. The shuttle bus driver was incredible, full of helpful hints, very accommodating, knowledgeable about the area, and even recommended a breakfast place for us. When we returned to the hotel, to officially check in, the front desk clerk was wonderful. When we discovered that our room had been wrongly booked ( we were in a smoking room with 1 bed, and a pull out couch - for 4 adult sized people - absolute non smokers) the front desk person could not make any room switches because it was booked up. Ultimately we had the room sprayed down - very smokey smell that turned my 11 year old daughters stomach.
Over all the hotel met our basic needs. But the cheerfulness, and accommodating staff made the stay enjoyable. Sometimes quality customer service is more important that the service provided.

Room Tip: if you require a non smoking room, check and re check your reservation/confirmation to ensure it was...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robbkathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Candlewood Suites Baltimore-Linthicum, responded to this review, July 23, 2013
Thank you for sharing your experience at our hotel. I am very pleased that you found our team so accomodating. They work very hard to go above and beyond for our guests! We try to make every guest experience a great one, and I apologize that your reservation was booked incorrectly. Next time you are in the area I urge you to book directly through the hotel so we can assure that your room is booked correctly. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo West, Colorado
Level Contributor
473 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 bubbles Reviewed June 12, 2013

This is an average property. The bed was small for a queen; however, the room was clean and comfortable. It is close to everything we wanted to see including Baltimore on a Sunday, the Savage Mill Shops, and numerous other venues. The parking lot gets snug on weekdays One teaspoon in the drawer and no tablespoons. Full sized fridge, microwave, two burner range, and a dishwasher. An okay property, but I would question the size of a queen...perhaps I've been in a king too long.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Baltimore-Linthicum, responded to this review, June 27, 2013
Dear Jim N,

Thank you for taking the time to review the hotel. We are very happy that you found our rooms to be clean and comfortable.

Please accept our sincerest apologies if you didn't find the size of the bed to your liking. Nonetheless, we are still pleased that you had a pleasant stay with us.

I hope that we will have the pleasure of welcoming you back again in the near future.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonoma, California
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

We chose this place mainly for its proximity to BWI airport because we had early morning flights. The room was very clean and comfortable, the staff was very warm and professional. The property was easy to find. They have their own shuttle which travels to the airport every half hour, we got there very quickly. I was surprised how close the airport actually was because I there was no airplane flyover noise inside the building.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsBizTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
296 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
4 of 5 bubbles Reviewed March 8, 2013

At one time there were quite a few negative reviews for this property regarding the spinning wheel for extra Priority Club Bonus Points. I notice they have been removed by Trip Advisor or this property. I wrote Trip Advisor in MA and have not heard back from them.

The property itself is very nice. Rooms are clean and updated. Shuttle service to & from BWI though I noticed their shuttle will take you to restaurants within 5 miles. (Not a lot to choose from).

We would stay here again though not spin the wheel. Had to much trouble getting the points I 'won".

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank luvsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Texas
Level Contributor
423 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

As a frequent traveler, I use the Candlewood properties for business several times a year. I would rate their normal sites pretty highly compared to other extended stay type hotels. My experience at this location was not good.

First off, the rooms are a little dated. Not a big deal, but the bed covers look like they could be replaced soon. The amenities are great. 24 hour fitness, and food pantry is awesome, plus the full size fridge and having a stove and microwave in the room. Always a huge plus.

The big problem I had at this location was the Heater/Air conditioner. It had a very large noise issue. When it cycled on it was like a freight train going through my room. Woke me up out of a dead sleep. After the second round of that, I just threw on the comforter and turned off the heat.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Wyomingdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Baltimore-Linthicum, responded to this review, March 19, 2013
Dear Wyomingdan,

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your expectations in many aspects. We have taken note of your valuable comments regarding the noise challenges you experienced and these will be shared with our management team for the purpose of bringing improvements needed.

Once again, thank you for staying with us and providing us a candid feedback.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland, Texas, USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 24, 2013

We were looking for something affordable and decent for a four night trip and everything in DC was outrageous because of the Presidential Inauguration. We hit the jackpot with this place! Affordable,clean, friendly staff, complimentary shuttle service, and rooms with fully stocked kitchen. Whatever pictures may be stored online for this location don't be misled, it has been recently renovated and upgraded and it is very nice!

Room Tip: The hotel was very full and we still didn't hear a lot of hallway traffic or noise from other ro...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MmmTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Baltimore-Linthicum

Property: Candlewood Suites Baltimore-Linthicum
Address: 1247 Winterson Rd, Linthicum Heights, MD 21090-2203
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Linthicum Heights
#17 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Baltimore-Linthicum 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Baltimore-Linthicum, the ideal choice for business and leisure travelers, is conveniently located 2 miles from BWI Airport and provides free shuttle service from 7am - 11pm. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range and dishwasher.Traveling on business? The Candlewood Suites Linthicum offers free high speed Internet, local phone calls, two separate phone lines, voice-mail, and a great executive desk. The hotel is convenient to the Baltimore Convention Center and University of Maryland Baltimore. Use our free laundry facility and Fitness Center. We re a pet friendly hotel too (fees apply). The Candlewood Suites is 8 miles from downtown Baltimore, Camden Yards-Baltimore Orioles, M&T Bank Stadium-Baltimore Ravens, Baltimore Inner Harbor, Baltimore Zoo, Baltimore National Aquarium and Fort McHenry.Hungry? Visit the Candlewood Cupboard, the hotel s on-site convenience store. We also offer rates that include breakfast contact hotel directly.Stay at the Candlewood Suites Baltimore and enjoy all the features and amenities this extended stay hotel offers. ... more   less 
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Also Known As:
Candlewood Suites Baltimore-Linthicum Hotel Linthicum
Candlewood Suites Linthicum
Candlewood Linthicum
Linthicum Candlewood Suites

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