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“A Great Place To Stay! Nice Clean Quiet Rooms, Nice Staff”

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Hilton Garden Inn BWI Airport
Ranked #3 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A Great Place To Stay! Nice Clean Quiet Rooms, Nice Staff”
Reviewed March 21, 2014

Stayed here on a business trip. It's a convenient location.
The rooms are very nice, clean and quiet. The staff is extremely helpful and nice.
You can walk to the movie theater.
Very close and convenient to BWI.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Robin7798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, March 25, 2014
Thanks for the wonderful review, we look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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877 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Albany, New York
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 17, 2014

My nephew had a baseball game at UMBC, so this hotel was close by and hgi has a great reputation. When we checked in, the front desk person, Ron, was busy assisting a person ahead of us and answering phone calls, but he multi tasked and helped us right away. He helped us later with directions to a restaurant. Our room was very clean and surprisingly quiet considering it is near the airport. I liked that we could open a window for fresh air...it was still quiet. The bed was very comfortable and the shower had a lot of water pressure. The location was great - easy to get on 295 and we had breakfast at Bob Evans, which was a very short walk away. The Keurig coffee maker worked nice too.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, March 20, 2014
Thank you for the kind review and acknowledging Ron, he is certainly a great asset here at the hotel. We hope your nephew won his baseball game, and we look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2014

I took my daughter-in-law and two grandsons, ages 3 and 5, for family visit and vacation. We had a temporary issue with the heat but it was addressed right away. Shelly was wonderful to work with, went out of her way to make everything just right. The hotel was clean, quiet, and beds so very comfortable. I want the sheets and comforter!
This hotel is close to everything. We went to Baltimore and Annapollis while there. Being so close to the airport I was afraid it would be loud. We could not hear a thing outside. Amazing comfort!
We would stay there again, without hesitation, and would recommend this hotel to friends.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie M, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, March 20, 2014
Hi Nancy, thanks for taking time to write a review. I couldn't agree with you more, Sheley is "wonderful" to work with, we are lucky to have her! We hope you and your family get the chance to stay with us again soon, safe travels!
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Willis Wharf, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2014

Could not ask for a better experience. We had flight delays and the staff made accomadations for us quickly. You can walk to movie theater and BWI is nearby. Very convient if traveling. Friendly and extremely helpful. We will definitely stay there again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Claudia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, March 13, 2014
We hope you enjoyed the movie. The next time you visit, the popcorn is on me!
Best Regards-
Sebastian
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TERRE HAUTE, United States
1 review
Reviewed March 10, 2014

Wow! The hotel and staff at the BWI Hilton Garden Inn our all outstanding! They all our a first class act. For a business traveler I would say that the BWI Hilton Garden Inn should be anybody choice of hotel while they are in the area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, March 12, 2014
Thanks so much for spending your time writing this nice review. We are really proud of our staff and the service we deliver! I am glad that you enjoyed your stay and we look forward to your next visit. Let me know if there is anything special I can do for you and thanks for choosing us!
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Newport Beach, California
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 6, 2014

I am a frequent Hilton stayer. In the past year, I have noticed an increase in inconsistencies and service across the properties. I was pleasantly surprised by my experience at the BWI location. The staff was exceptionally attentive, and I will certainly choose this property again. I also like that they still have the "adjustable" beds... I love these mattresses.

Room Tip: All rooms at this hotel are equal.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, March 8, 2014
Thanks for the awesome review! This really makes us feel great. We really try to make each guest's experience memorable and it is so rewarding to hear nice comments like this. We know you have many choices in regards to a hotel, and we appreciate you choosing us. Don't hesitate to call on me during your next visit, but I'll probably see you in the lobby!

Regards,
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Columbus, OH, United States
Level Contributor
3 reviews
Reviewed March 6, 2014

Food service extremely slow for mediocre food. 4 of us took over 90 mins to get our food with only 2 other tables with patrons. Most of the food overcooked. Should have gone to Cracker Barrel across the street.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebastianHansen, General Manager at Hilton Garden Inn BWI Airport, responded to this review, March 8, 2014
We're glad that you enjoyed the hotel. I'm sorry that our performance in the restaurant was below par. I will investigate what happened with your experience and take immediate action. Thanks for letting us know about your experience, as this information is quite valuable in improving our ability to execute. Please call on me if there is anything I can do for you.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn BWI Airport

Property: Hilton Garden Inn BWI Airport
Address: 1516 Aero Dr, Linthicum Heights, MD 21090-2243
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Linthicum Heights
#2 Family Hotel in Linthicum Heights
#5 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn BWI Airport 3*
Number of rooms: 158
Official Description (provided by the hotel):
Each guestroom comes fully equipped with a refrigerator, microwave, LCD TV, two telephones with voice mail messaging, work desk, Herman Miller chair, work lamp, 24 hour complimentary van service to and from BWI Airport, 24 hour fitness and business centers, complimentary parking and Internet access. ... more   less 
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Also Known As:
Hilton Garden Inn Bwi Airport Hotel Linthicum
Hilton Garden Inn Linthicum
Linthicum Hilton Garden Inn
Hilton Linthicum

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