Stayed here for Grand Prix Weekend rather than spend upwards of $200 night plus parking to stay downtown Baltimore. Quick, easy trip to Downtown .... about 10 minutes. Clean, comfortable hotel, plenty of parking, a few restaurants close by. Did have a couple of MINOR Housekeeping / Maintenance issues during my stay but the staff (Laura) MORE than made up for it and went above and beyond what was necessary.
Adjustable sleep comfort bed malfunctioned and one side was firm and the other was like falling in to a hole ..... they offered to move me to a different room but didn't want to go through the hassle and I don't understand why they don't have a several spare mattresses in storage somewhere since all HGI's use them and there are several in the area ..... seems like a no-brainer but I guess not. Housekeeping also took all the dirty towels and forgot to replace them 1 day but staff took care of it promptly.
Bartender also didn't know how to make a Bloody Mary and they don't even have Bloody Mary mix in the bar ..... strange, since it's a fairly popular drink! I ended up leading him through it using tomato juice and it was acceptable...... I guess!
Even considering the minor issues would stay here again without hesitation.More
- Free Wifi
- Breakfast included