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“Clean rooms and a great staff” 5 of 5 stars
Review of Hilton Garden Inn BWI Airport

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Hilton Garden Inn BWI Airport
Ranked #2 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Key West
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Clean rooms and a great staff”
5 of 5 stars Reviewed February 3, 2012

This is a pretty typical Garden Inn, but what made it 5 starts for me was the staff. Every person was friendly and went out of their way to make your stay perfect. The breakfast is great with fresh cooked omlets, french toast and eggs and a nice variety of other items including good oatmeal, fruit, bread and bagels. In the morning the hotel General Manager was serving coffee and talking with guests.

My room was very clean and quiet with a comfortable bed. The front desk staff were nice with some great restaurant recommendations. They also have a complimentary shuttle to the airport and to other close by places. They took my collegues and I to our business meeting which allowed us to not rent a car.

I would recommend this hotel and plan to stay again when back near BWI.

Room Tip: The first floor has some smoking rooms. Non smokers might want to ask for a different floor.
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, February 6, 2012
I am so happy that we were able to help out by using our shuttle, so you didn't have to pick up a rental car. If you ever need meeting space to conduct business we have boardroom suites and meeting rooms, we also offer catering. Thank you for writing a review, it really means a lot to us at Hilton Garden Inn BWI. We hope you visit us again soon, safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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740 reviews from our community

Traveler rating
    418
    185
    73
    45
    19
See reviews for
184
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Arlington, Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 18, 2012

I always use this property when flying from BWI. Facility and staff are super. I always feel like I am appreciated when we check in or call. Airport shuttle is always quick to respond. I highly recommend this property.

Room Tip: Haven't had a bad room yet so take your pick!
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Beach_Fool_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, February 2, 2012
Wow, thank you for the excellent review and listing everything that you did! We are very grateful for you being such a loyal guest, we hope you come visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chincoteague Island, Virginia
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 11, 2012

I first used this hotel when going to Baltimore for Orioles games. It is very convenient as it sits just off the BWI Parkway, a direct route to Camden Yards and M&T Bank Stadium. Hotels in Baltimore seem to be hung up on high cost valet parking, or just high cost parking. This place is less than 15 minutes from the inner harbor and the stadiums, has free parking and is in a park like business setting. It is very clean, comfortable and has a nice pool. There are restaurants in the area as well as several pizza delivery businesses which stop at this property. Most recently had to use this hotel while a relative was in Univ. of MD Shock Trauma and once again found it to be the most convenient and cost effective place to stay in the area. Have visited this property now 4 times and will return. Staff is extra friendly and helpful to one's needs. Food is good, breakfast especially.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ChincoteagueWaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, January 16, 2012
Thank you for your review! We hope your relative is doing well. We look forward to you staying with us again in the future. If I can help with any special requests for future reservations, please contact me directly at 410-691-0507. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, Rhode Island
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 9, 2012

Great Location and the Airport Shuttle was very convenient since we were stuck without a rental car when our flight was cancelled due to the hurricane. We appreciate the shuttle more than you'll know!

Also, I have to mention that the gentleman at the desk when I checked in, I'm unsure of his name at the moment, but he was very very friendly and extremely polite.

Thanks for everything!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rebecca E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, January 11, 2012
Happy New Year! Thank you for your comments! Our complimentary shuttle is here to serve you 24 hours a day. Next time your in the Baltimore area, give us a call and our shuttle will be right over to pick you up from BWI. If you need assistance in creating any reservations, please call me directtly at 410-691-0507. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, PA.
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 17, 2011

Stayed here on a getaway weekend in the Balitmore & D.C. area. Beatiful place, like new Close to freeways but in a quiet park with other resorts. Staff is wonderful and the rooms are big and clean. Breakfast area is very nice. Hotel is very reseaonably priced. Will stay here again.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank countryboypa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, December 19, 2011
Thank you for you review. We hope you stay with us again soon! If I can be assiatance in creating any future reservations, please contact me directly at 410-691-0507. Have a wonderful holiday season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland, United States
2 reviews
5 of 5 stars Reviewed December 12, 2011

Great service and manager. Rooms are excellent. Very clean. Could not ask for a nicer manager.

Room Tip: Room close to pool
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maureen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, December 19, 2011
Thank you so much, we hope to see you again soon! Have a wonderful holiday!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 28, 2011

The employees could not have been more helpful and friendly. The room was spacious and clean. Didn't use the pool, but the treadmills in the exercise room were quite handy. The breakfast was outstanding.

Room Tip: Stayed on the top floor, with a great view and although it is VERY near the airport, did not hear a...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank atb416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, December 2, 2011
Thank you so much for taking the time to write a review, the staff appreciates your kind words. We are happy to help, and glad you had time to enjoy the breakfast at The Great American Grill. We look forward to you staying with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn BWI Airport

Property: Hilton Garden Inn BWI Airport
Address: 1516 Aero Dr, Linthicum Heights, MD 21090-2243
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Linthicum Heights
#2 Family Hotel in Linthicum Heights
#5 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn BWI Airport 3*
Number of rooms: 158
Official Description (provided by the hotel):
Each guestroom comes fully equipped with a refrigerator, microwave, LCD TV, two telephones with voice mail messaging, work desk, Herman Miller chair, work lamp, 24 hour complimentary van service to and from BWI Airport, 24 hour fitness and business centers, complimentary parking and Internet access. ... more   less 
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Also Known As:
Hilton Garden Inn Bwi Airport Hotel Linthicum
Hilton Garden Inn Linthicum
Linthicum Hilton Garden Inn
Hilton Linthicum

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