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Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport
Ranked #4 of 29 Hotels in Linthicum Heights
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Place to stay”
Reviewed June 11, 2014

very nice place to stay. disappointed in the reservation process where one night's stay was charged 6 months after the reservation was made and it was not disclosed at the time of the reservation. Called the national reservation line and they stated this is not their process.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank quintiny2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 13, 2014
Dear quintiny 2014,
Thank you for your comments - you stayed with us over the Jazz Fest weekend which is a peak time with the area being sold out. We did have stay restrictions that we should have better communicated - for that I apologize. We will do a better job next year - please consider us again in 2015. Thanks again for your valued feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,062 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Seattle, Washington
Level 4 Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 8, 2014

I am sure there are more run down Embassy Suites, but this is the oldest one I have stayed at. The staff members are great and friendly. Breakfast is a bit crazy and hectic on the weekends. Over 30 minutes waiting in line for the cook to order breakfast.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snf8track
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 10, 2014
Dear snf8track,

Thank you for sharing your feedback with us. I apologize for the wait time for breakfast - weekends in the summer are always very busy - we are continuously trying new ways to expedite service. Appreciate the positive comments regarding our team - hope to see you again when in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 7, 2014

This was my daughter's and grandchildren's first experience with Embassy, they were very impressed and had a fabulous stay! Best omelet we ever tasted! The staff was very friendly. The hotel was clean. The children really enjoyed the pool and we appreciated it was open later and a lifeguard on duty!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank T9333BZcarolb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 10, 2014
Thank you for your comments! We ar eso glad your family enjoyed their stay with us. Please come back and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 7, 2014

Stayed for 4 nights for a business trip. The shuttle service to/from the Airport, MARC, and other areas nearby is a life saver! Breakfast was good. I mostly went for the buffet and did not get to try the cook to order part. Loved the fragrance of the toiletries. The room: sizable suite with basic level of furnishing. Carpet was stained. TV was old. Overall, a good stay and served the purpose.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProffX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 9, 2014
Dear ProffX,

Thank you for taking the time to share your stay experience - we appreciate your candor and hope to host you when in the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myersville, United States
Level 1 Contributor
3 reviews
Reviewed June 3, 2014

Used the fly and stay program and worked well for early flight. The happy hour was a nice touch. Had some issues in the room but not critical enough to report to staff. Unfortunately we didn't get to partake in the breakfast since our flight was early. Wifi wasn't free, even for hilton honors members.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Terri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 9, 2014
Dear Terri W,

Thank you for selecting our hotel and using the stay and park package. We appreciate your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 3, 2014

This is the second Embassy Suites I have stayed in this year and have had housekeeping problems. In this locations there were stains on my bed sheets that appeared to be blood. Stains were on the curtain sheers. A previous guest left a razor in the shower which was still there. And the carpets needed to be vacuumed.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ladynitro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 9, 2014
Dear Darya B,

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation doesn’t happen again. We hope that if your travels bring you back to the area you’ll consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, USA
Level 6 Contributor
180 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 2, 2014 via mobile

I was concerned about the poor reviews that I read regarding this hotel and took a chance anyway. Glad I did this place is an excellent value. Very standard Embassy Suite. Reliable. Yes there is dome age to the property but they price for that the breakfasts are great. The mangers hospitality reception of TWO hours are great for those who want two hours and even works for those of us who can't get back by 6:30. VERY convenient my room was quiet and clean and standard for Embassy suites. Great stay great price great bedding and great location

Stayed June 2014, traveled on business
Helpful?
Thank Bud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeFrits, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this review, June 9, 2014
Dear Bud K,

Thank you for giving us a try - we are so glad you had a pleasant stay with us! Please come back when in the area again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport

Property: Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport
Address: 1300 Concourse Dr, Linthicum Heights, MD 21090-1014
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Linthicum Heights
#15 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites

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