This hotel was average for an Embassy Suites but we had one problem that turned the experience sour. On Sunday we returned to our room to pick up a hostess gift prior to going to our son's new in-laws for dinner. Imagine our surprise when we discovered the beautifully wrapped gift was unwrapped! On the way to the front desk with the unwrapped gift a maid admitted she opened the gift, but didn't take anything. She offered to return the housekeeping tip. At the front desk they offered to send up some wrapping paper so we could rewrap the gift. The paper options provided were not even close to the quality of the original wrapping and no bows or ribbon were provided. The gift was delivered to the hostess unwrapped with the explanation of what happened. It was embarrassing. The hotel staff did not appear to think this problem was any big deal since nothing was taken but it left us with a bad impression for the entire stay.
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- Also Known As:
- Embassy Suites Hotel Baltimore
- Embassy Suites Linthicum
- Linthicum Embassy Suites