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“Helpful staff but a subpar facility”

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Red Roof Inn Washington, DC - Laurel
Ranked #7 of 16 Hotels in Laurel
A TripAdvisor Member
731
Reviewed May 5, 2005

This hotel is not well maintained and is in poor condition. My stay (one night) in May 2005 was not great, but made more pleasant by the helpful staff. The room assigned at check-in was supposed to be a non-smoking king. When I got there the room reeked of smoke, had cigarette holes in a chair, and was missing the smoke alarm (just a hole in the wall with wires protruding). When I complained, the very pleasant woman on duty gave me another room and inspected it first. This room was much better (still very small with dated bathroom, etc.). At around 9 pm, the smoke alarm (this room had one) started chirping (dying battery). I expected that I would be heading for room #3. But the woman on duty immediately came up, disconnected the alarm, found a new battery, tested it, and put the alarm back in. No problem. The staff makes this place better than it actually is. I wish I could rate it higher, but while it is worth the low cost, it is not a great experience.

  • Stayed: May 2005, traveled on business
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3  Thank A TripAdvisor Member
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135 - 141 of 149 reviews

Reviewed April 8, 2005

We stayed at this hotel after a day of sightseeing in Washington, since it was north of the capital city and therefore on our route back to Canada. After checking the prices of hotels in the area, $55 for a night's sleep seemed like a good deal. We were hoping for "acceptable" at this price, but were more than pleasantly surprised with a very clean, recently renovated room, and extremely pleasant hotel staff. No frills.....such as fluffy towels, "free" continental breakfast and hair dryer, but no unpleasant surprises either!

Stayed: April 2005
3  Thank dunany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2005

-There were hairs on the bed sheet, I just wondering did they change the sheet after the previous customer.
-The night clerk is not that friendly, but the Gen Mgr is ok
-The data port is just a telephone plug
-The "Yum" restaurant next door is OK, otherwise you have to drive quite a distance to eat
-quality is not good for what we paid for
-since they allow pets, dogs' dung can be seen in the parking lot

  • Stayed: March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2005

This is a typical Red Roof Inn which has most necessities, but few fineries. My stay went well with no problems. Motel is a mile or so southeast of downtown Laurel. It is in a nice neighborhood on a major road and is next to a good size shopping plaza with a bar/restaurant.

14  Thank OlderEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2016 via mobile
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Stayed: December 2016
Thank 97miiich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, General Manager at Red Roof Inn Washington, DC - Laurel, responded to this reviewResponded December 29, 2016

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Reviewed October 28, 2016 via mobile
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Stayed: October 2016, traveled as a couple
Thank audreyValladolid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellen A, General Manager at Red Roof Inn Washington, DC - Laurel, responded to this reviewResponded December 29, 2016

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Reviewed May 27, 2016 via mobile
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Stayed: April 2016, traveled as a couple
Thank Ru Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Washington, DC - Laurel

Address: 12525 Laurel Bowie Rd, Laurel, MD 20708-2635
Location: United States > Maryland > Laurel
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Laurel
#4 Business Hotel in Laurel
Price Range: $65 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Washington, DC - Laurel 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn Washington, Dc - Laurel Hotel Laurel
Red Roof Inn Laurel
Laurel Red Roof Inn

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