We stopped after a long day of driving and were greeted by a very professional young lady at the desk. She did mention that she regularly works from 7am to 3pm but this night she was taking over for someone else. She did an excellent job of locating the type of room we wanted, offered to print out directions for our trip the next day and bent over backwards to help with minor problems with our room. We found that one of our bedside lights did not work (we like to read in bed) and at first could not get the air conditioner to work. When we called the front desk,the woman at the desk said immediately that she would come up to our room to try to fix both problems and also offered to move us into another room. The air conditioner began to work and we decided the light bulb issue wasn't a big concern. She called back about 10 minutes later to ask if everything was okay. What an excellent employee!!
As far as the room itself it was a good place to crash, though very basic. Bed was comfortable. Room was clean. Our only complaint was that the air conditioner. It worked for about an hour and then during the night it was just blowing air. It was a bit warm in our room during the night. The motel had just been "renovated" however it appeared that the air conditioner had probably not been updated.
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- Also Known As:
- Red Roof Inn Washington, Dc - Laurel Hotel Laurel
- Red Roof Inn Laurel
- Laurel Red Roof Inn