i attempted to reserve a block of rooms for my wedding guests in october. steve nagar, the sales manager, lied and told me that they had no rooms available. he did not know that a young lady in reservations had already told me that they had plenty of rooms available for my dates.
i don't quite understand his approach in refusing the rooms to my wedding guests - in these economic times, 10 guraranteed rooms sounds like a great deal for business to me.
quality of service is dishonest, rude and insensitive. not the kind of place i'd want to give my money too. i will never stay in this hotel and my guests will give their business to another area hotel.More
- Free Wifi
- Free Parking