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“Is there a rating less than TERRIBLE?”

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Red Roof Inn Washington, DC - Lanham
Ranked #4 of 4 Hotels in Lanham
Reviewed May 7, 2012

We arrived pretty late but had a reservation. We entered and the lobby was locked and had to complete the check in through a bullet proof glass. Even though the whole vibe was pretty scary I knew 79.00 outside of DC was not going to be a resort. Remove the scary vibe and this hotel still deserves a rating worse than TERRIBLE. Our Non-smoking room had cigarette holes in the comforters, blankets and sheets. There was no trash can anywhere in the room. The bathroom toilet paper role was missing, so the toilet paper was sitting on the toilet with the tissue hanging to the floor. There was a fancy TV with a broken remote. The towels looked like they had been donated from the local carwash. There was no clock in the room. RED ROOF INN, when did you start to require guests to bring their own sheets, towels, blankets, toilet paper holder, trash can and a security team?

Room Tip: If you have to stay there, make sure to ask for a room facing the street. If you need to make a quic...
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  • Stayed: May 2012, traveled as a couple
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1  Thank michael k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this reviewResponded August 28, 2012

Thank you for your feedback regarding your stay. I appologize for the condition of the linnen in your room not meeting Red Roof Inns high standard . I have had a discussion with my staff and corrective action has been taken.

We hope that you will give us another opportunity to show you our improvement in this area on your next visit in Lanham, MD

Desmond Miller
General Manager

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85 - 91 of 115 reviews

Reviewed April 6, 2012

The desk staff were most helpful, remembered requests, gave directions an called to ask if they could help with anything? Good rates for Washington area. Only surprise was no " breakfast" rolls or pastry available in the am. Will stay here again soon.

Room Tip: rooms on back have nice park and green shade for pets or self
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  • Stayed: April 2012, traveled on business
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Thank geneve_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

My stay at the Red Roof Inn in Lanham Md was ok the room was nice, including the size. Had a few issues with the sink, but nothing major. The cleaning service was slow, front desk staff were ok. nice size flat screen tv and access to the internet, that was nice, and the pricing was great, lots of eating places around, plenty of stroes like 711. I would stay here again it was ok not bad overall.

Room Tip: I would pick the room non-smoking with 2 beds or the king size.
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  • Stayed: March 2012, traveled with family
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1  Thank dee v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2012

Have benn to this this hotel several times the rooms are always neat and clean.The customer service is the best I have ever seen. In a nice location and would refer my friends and family.

  • Stayed: February 2012, traveled on business
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Thank dawn w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2012

Red Roof in lanham great place to stay very neat and clean. Lots of space to accomodate customer needs. Management is outstanding as well as front desk service. Would refer my family and friends. Great place to stay for rates.

Room Tip: room are very spacious. No noise where ever room is located.
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  • Stayed: January 2012, traveled with family
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1  Thank dionne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2011

.....if you are thinking about staying at this property, DON"T - go the Red Roof in Alexandria instead. We booked a king NS room. The lights over the bed didn't work, the lamp on the desk was broken, the bed sagged in the middle and the mattress was squashed and trashed on the sides. The blanket had cigarette burns on it - this was a NS room! The microwave was ancient - not digital but a dial and the staff were unhelpful and rude. At 1am we'd had enough of the TV and talking noise emanating from the next room so called reception and asked to be moved - no chance they said and sent security to ask our neighbours to turn the TV down - which they did, one notch. By 4am we were at our wits end as the TV had been turned up again and there was now door slamming as they constantly came and went from the room as well as loud talking. We pleaded again to be moved and this time they agreed and put us in a room with 2 beds. By the time we had collected our belongings and got to the second room it was 4.30am and the room was red hot inside so we had to try and cool it down. It was a night of no sleep and when we complained next morning were told there was nothing they could do. We were due to stay 3 nights and had paid cash so asked to check out and for a refund. We were told we were entitled to nothing back for the first night - even though the room we ended up in had no fridge, microwave or coffee making facilities. To add insult to injury, they had no cash to give us back our money for the remaining 2 nights and told us come back in 20 minutes. DO NOT STAY HERE THIS HOTEL SHOULD NOT BE ALLOWED TO CALL ITSELF A RED ROOF. We stay in Red Roof hotels across the country frequently as we travel with our dog and this one is a disgrace to the name.

Room Tip: Don't stay here - the Rd Roof in ALexandria is closer to DC, clean with good facilities and well...
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  • Stayed: October 2011, traveled as a couple
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2  Thank SugarbabeVermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this reviewResponded November 27, 2012

Good afternoon,

My name is Desmond Miller and I am theGeneral Manager at the Red Roof Inn in Lanham,MD. I am writing to let you know that you have my sincerest appologies for a dissatisfying stay. I have address both issues with my housekeeping and security department to ensure that this does not happen again. I honestly hope that you will try us again in your future travels.

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Reviewed April 23, 2011

Good location, convenient to get around DC's. About 30min drive to a parking garage (540 13th NW - $18 for 10 hours, and you may walk to every landmark from there) even with some traffic on the way.
The girl at check-in put us in a smoking room first and when we returned and said it smells, has an ash tray and no sticker of 'non-smoking room', she responded that this room listed as a non-smoking in the system. The 2nd room was on a quieter side of 3rd floor, clean and with almost no smell :)
I'd say that safety is the main issue here:
1) there were a few young people sitting on the staircase at the check-in entrance begging for money (it was after 9pm when we arrived).
2) around 11.30pm in neighboring room they started to do some clean-up with vacuum cleaner, throwing bags of garbage, etc. it lasted for about 30 minutes.
3) and then later somebody was walking and quietly knocking on all doors, probably checking if some wasn't locked properly (it was really late, around 1am and it was 3rd floor). and then someone responded to knock, opened the door and they opened an argument with threats of police, cursing etc.
4) our room's door safety lock was broken because door had been force opened obviously
We stayed there for 2 nights, April 19th and 20th. It wasn't crowded and not much noise other then mentioned above.
And yes, keep in mind that they don't have breakfast and you may get coffee only in the morning.

  • Stayed: April 2011, traveled with family
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1  Thank NYC_photography
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Washington, DC - Lanham

Address: 9050 Lanham Severn Rd, Lanham, MD 20706-2914
Phone Number:
Location: United States > Maryland > Lanham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Lanham
Price Range: $85 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Washington, DC - Lanham 2*
Number of rooms: 104
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Also Known As:
Red Roof Inn Washington, Dc - Lanham Hotel Lanham
Lanham Red Roof Inn
Red Roof Inn Lanham

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