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“Friendly staff”

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Best Western Capital Beltway
Ranked #2 of 4 Hotels in Lanham
Lanham, United States
Level 1 Contributor
3 reviews
3 hotel reviews
“Friendly staff”
Reviewed April 16, 2014

This hotel as a friendly and professional staff that made my stay enjoyable. The rooms are neat, clean and welcoming. The breakfast is okay, self serve pancakes and other hot food items. There is a lot of value in staying here. I would recommended to anyone.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Best Western

Helpful?
Thank Vikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, April 21, 2014
Helen Hayes/General Manager/wrote:

Thank you for your time to share your feedback. Your effort is very much appreciated and we hope to see you again on your next visit to Washington, DC area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
2 reviews
Reviewed April 14, 2014

I have stayed at a couple of different hotels recently,,, I prefer Best Western but sometimes different areas have different pricing..the rooms have been clean, beds comfortable, breakfast were good, staff always friendly and not hard to find...area located in are nice areas with either Restuarnts within hotel or near by..

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, April 16, 2014
Helen Hayes/ GM/ Wrote:

Thank you for sharing your feedback. We appreciate your time and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
2 reviews
Reviewed April 14, 2014

Easy access for tractor trailer parking..Very clean inside and outside. the staff was very friendly and helpful. and breakfast was good. Bed was comfortable also. there was some shopping and restaurants close by also. I would recommend this place to everyone in that area. Good value for the money and I'm on a tight budget like everyone else today. Keep up the good job Best Western!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, April 16, 2014
Helen Hayes/ GM/ Wrote:

Thank you for sharing your feedback. We appreciate your time and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pa
Level 5 Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 28, 2014

I stayed in this Best Western and found that it was right in the middle of places I needed to go for business meetings. The building is a little dated what with multiple coats of paint indoors, but comfortable nevertheless. The hotel breakfast was what you expect from a Best Western, nothing fancy but nothing chintzy either.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, March 31, 2014
Helen Hayes/GM: Thank you for sharing your feedback. Your time is very much appreciated and we look forward to have you with us on your next visit. Thank you again and have a lovely day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle,Pennsylvania
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 23, 2014

My wife and I stayed overnight for a business meeting the next day. The hotel was clean and well located , the staff was friendly , the rooms were comfortable , and the amenities excellent.
I need to especially compliment the breakfast room attendant (I unfortunately did not get her name) who made us feel as though we were old friends.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Txomin_51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, March 26, 2014
Helen Hayes/ GM/Wrote:

Thank you for your time to share your feedback. I will extend your compliments to our hotel staff specially to the breakfast attendant. We very much appreciate your time. Thank you again and we hope to see you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanham, Maryland, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2014

This hotel is old, but kept relatively clean. The bed is comfortable and the breakfast is adequate. The staff is OUTSTANDING. They are friendly, professional, and responsive to my needs. I stay there almost every time I'm in the Washington, DC, area and they know me by name.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Anonymous G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at Best Western Capital Beltway, responded to this review, March 21, 2014
Helen Hayes/GM/Wrote:

Thank you for your valuable time to share your feedback. I will share this to all my staff. We look forward to your next stay with us. Thank you again and have a lovely weekend.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phoenix, United States
1 review
Reviewed March 2, 2014

excellent customer, very clean environment very helpful staff. wonderful experience. we will most like visit again. Expensive, but worth every penny. awesome, awesome, awesome,awesome,awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome awesome.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Groria U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, Manager at Best Western Capital Beltway, responded to this review, March 4, 2014
Helen Hays/GM/wrote:

Thank you for your feedback. We are happy to know that you had an awesome stay. We definitely look forward to your next visit. I will share your feedback to all hotel staff. Thank you again and have a lovely day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Capital Beltway

Property: Best Western Capital Beltway
Address: 5910 Princess Garden Pkwy, Lanham, MD 20706-2905
Phone Number:
Location: United States > Maryland > Lanham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Lanham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Capital Beltway 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham

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