Beware! This hotel has bugs! This is a very low budget hotel. You have to pay when you check in instead of when you check out. The elevator was out of order. I booked two rooms for two nights. Both rooms were dirty and poorly taken care of (outlets and fire alarm falling out of wall, dusty everywhere, dirty lamp shades, holes in blanket, mattress foundation falling apart to name a few). The decor was very old and out dated. The bed was hard. The sheets where stained and very old. The only use flat sheets to cover the bed. The room smelled nasty. I asked for new sheets and they were dirty and old as the ones on my bed. The other room was the same as the first only this room had bugs! We were there less than 2 hours and wanted to leave. They would not refund our money (their reason was because we spent more than 30 minutes in the room before we voiced our complaints) and we spent two hours debating this matter with 2 ill-mannered and disrespectful clerks. Since they told us to speak with their General Manager we had them change our room. The new room sheets and pillow cases were also dirty. The desk clerk took me into the storage room to get new sheets and pillow cases. We went through at least 10 sets before finding one without stains. The General manager came in at 10am and left before 12pm for the day. We had somewhere to be by the time she came so we called to set up a meeting. We called multiple times within an hour and she did not answer even though the clerk said she was there. We rushed back from where we where to catch her before checkout time and she was already gone. We had the clerk call her. I spoke to her on the phone and explained what happened and about the bugs. She told me her hotel has no bugs and because we stayed more than 5 minutes (this is not a mistype she said 5 minutes) in the room that we will not get a refund. My mom had a cup full of the bugs she collected from her room and showed the clerk who verified to the GM. We also went back to the room with the Head of Housekeeping and she with her own eyes seen the bugs in the room. The GM was nasty and only gave us 10% off the room with the bugs! Beware don't stay here!
- Official Description (provided by the hotel):
- We are conveniently located to I 95, exit 20A / Route 450 and to both the BWI and Reagan National Airport. We are minutes from Washington, D.C. This newly renovated hotel features interior entrance and upgraded in room amenities: flat screen TV, Wireless High Speed Internet, Cable TV with HBO, HBO Signature, and HBO Plus, micro-fridge, Iron and Ironing Board, Coffee Maker and Hair Dryer. The hotel is near many great attractions Baltimore Inner Harbor, University of Maryland, Fed Ex Stadium, Historic Annapolis, NASA Space Center, Shopping Mall and Six Flags Amusement Park. The subway system Metro, is just minutes away and provides fast and easy transportation to the Nations Capital. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Lanham Hotel Lanham
- Lanham Days Inn