BEWARE! Family wedding, out of town. Near the wedding location this hotel was closest. Suggested by location only the family. Was told they were newly renovated. After waiting for 2 hrs & 15 minutes, watching the maid go in/out of each room removing linens knowing that the entire hotel was reserved for a wedding (probably 15 rooms total) they were completely unprepared. Finally got key, went to room to preview. Let me paint a picture...old man living in 1950's hotel room smoking a cigar. Yep, that's right CIGAR SMOKE. It was horrible. Knowing that we would be tired after driving 4 hrs., being at the reception all day we decided to take the room. However when the reception ended, we decided to drive home and not stay. It was unacceptable the conditions.
But wait, It gets even better...one of the other people in the wedding party's room. Same experience with check in. They freshen up, leave bags in room, go to reception, come back to hotel room and room key wouldn't work. After several attempts struggling with key, the door opens from the inside. Man says that in their room was a problem and manager put them in this room. When he asked where their personal effects were he was told they (the manager removed them!). Livid, they went to the managers/office desk and they bagged up in a trash bag their clothes and other personal items. He left in a rage and decided to drive home and not find another hotel nearby.
So there is not enough I can say other than I'd rather sleep in my car than stay here. No negative numbers could be used enough in the rating of this dump. I plan to take it further and write a letter to the company. This needs to be reported. BEWARE!
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