As an active duty Marine aviator, I have stayed at my fair share of hotels around the world. For the price, I can honestly say this is the worst hotel for the price that I have ever stayed in.
The room was small, dirty, and had a cheap motel smell to it - all standard for this type of hotel. What made the experience memorable - I had returned home from deployment and was bringing my new family (7 month old daughter) back to my duty station from their hometown. I called the hotel as soon as I got off of I-95 and booked a room. When I got there 5 minutes later, the front desk person was nowhere to be found for approximately 25 minutes. When she did arrive, she refused to give me a military discount because she said that I had already made the reservation and she couldn't change it. #1 and 2 bad taste in my mouth. She could not figure out the roll away crib so I went into the storage room to retrieve it myself. She then gave us a room next to a contractor that had approximately 7-8 other people sitting outside on his pickup truck drinking beer and otherwise being loud - again, I had a newborn baby on her second road trip - again, generally poor service.
The next morning, I spoke with the General Manager who was at the desk for checkout. I asked if I had received a military discount - knowing full well that I did not. The manager proceeded to lie directly to my face - after some pointed questions in which she made up more lies directly to my face - I decided it was not the effort and that I would take the time to write a detailed review on the place. As a Marine, if there is something that I can not stand, it is people that are dishonest and lack integrity. Overall, not-military friendly, dirty, cheap room. I only picked this hotel because I had my dog with me as well - and was bumping up against I-95 rush hour traffic with a newborn ready for bed.
Small, dirty, cheap motel - worst of all - the management and desk employees were unprofessional, unaccommodating, and, worst of all, liars.
DO NOT STAY HERE - I AM FILING AN OFFICIAL COMPLAINT WITH CORPORATE
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- Also Known As:
- Comfort Inn Ft. Meade-Savage Mill Hotel Jessup
- Comfort Inn Jessup
- Jessup Comfort Inn