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“Nice Hotel” 4 of 5 bubbles
Review of Holiday Inn Columbia East - Jessup

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Holiday Inn Columbia East - Jessup
Ranked #3 of 7 Hotels in Jessup
Bradenton, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed November 14, 2013

Pleasant hotel with updated interior. Food and Beverage was ok. Room was nice except for pillows, I travel quite a bit and this one left me with a stiff neck. The other issue was with entering the hotel. Only one entrance from one direction unless you cut thru the gas station next door.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 reviews from our community

Traveler rating
    70
    56
    22
    9
    9
See reviews for
46
27
5
63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
new york
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

Stayed at this hotel for a function that was taking place in the ballroom. Check-in was relatively easy, the room was spacious and the bedding/my sleep was perfect! I heard a couple of thuds coming from the room upstairs and was worried that I would be unable to sleep during the night. This was not the case and I had a good night's sleep. It was also nice that someone from the front desk called to ask if everything was O.K. The next morning there was a nice selection for breakfast (fresh fruits, milk, juices, coffee, tea, bagel, toast, hash brown, bacon, eggs, smoked salmon, etc.). I saw a nicely set-up gym but I did not get a chance to use it. I would definitely come back to this Holiday Inn.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank marcyNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed September 30, 2013

I usually stay at 3.5 stars hotel but it was last minute. I got this via hotwire.com since the priceline was too high bidding price.
I selected this since it was a hotel that had 95% positive review, free parking and internet.
This particular holiday inn was nicer and clean..almost like the hilton we stayed at. The beds were nice, mini fridge and microwave. no nickle and dime.
The location is close enough to airport like 12 min. and 18 min to downtown harbour.. also 24 min to washngton (white house)

Stay here if you get good price

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bananaDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review, October 13, 2013
Thank you very much for your wonderful comments on your recent stay with us. I am glad to hear that you found our hotel clean and amenities to be nice, also it is very close proximity to the downtown harbor and Washington DC. I thank you for staying with us and looking forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sharpsville, Pennsylvania, United States
Level Contributor
116 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

Stayed for two nights in the boardroom/sleeping room combo and it was great. Large meeting room for my meeting and separate sleeping quarters attached. Staff was great through out check in, meeting support, and my dinners I had in the main restaurant. Both the Caesar salad with chicken and the steak salad are superb! Very good location.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review, October 13, 2013
I appreciate your positive feedback on your recent stay with us and was very glad to hear that your accommodation was great, the staff and service were great and your dinner in the restaurant was superb. Thank you for staying with us and looking forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed September 1, 2013 via mobile

We stayed here while visiting family stationed at Ft Meade, this hotel was located so that it was easy to get back and forth. There are a number of fast food places and a natural food store nearby. Also nearby are several correctional facilities - which only became nerve wracking when on our last night we saw a man sleeping in his car in the parking lot (which was always full, so we found ourselves parked too far from the lobby door).

Our room was well appointed - fridge, flat screen TV, even a sectional couch. However, the bed was far too firm & the pillows were small (square?) and hard as rocks. I called down to the front desk to see if there were other options and a language barrier with the housekeeping staff meant I never did receive better pillows. My back was so sore the first morning there, by the fourth night I couldn't fall asleep. When I addressed this with the front desk I received a small apology. I was so surprised to have such a poor experience since we are usually so comfortable at Holiday Inns! This one was disappointing and I am now nervous about booking with them again!

The hotel itself is updated and the staff mostly friendly. It was clean and had a nice common area in the lobby. We never swam, but the pool looked inviting. In terms of value, I scored low because they didn't invest in comfort when they updated. I wish there had been better resolution when I spoke with the front desk, but they didn't seem too concerned about my pain or the guy sleeping in the parking lot!

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wideawake02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Columbia East - Jessup, responded to this review, September 17, 2013
Dear wideawake02,

Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

We went to Baltimore for a weekend vacation (including a Casino stop). This hotel is only 6 or 7 miles from the Casino. It also has easy access to the Baltimore interstates. The check in staff was friendly and helpful. The hotel - lobby, rooms, and bathrooms looked brand new. Our king sized bed was extremely comfortable and the price was very reasonable. I'd definitely stay there again and would recommend this hotel to anyone.

Room Tip: There is a breakfast buffet in the lobby for around $10. There are several other restaurants nearby...
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review, July 31, 2013
Thank you very much for staying with us and we appreciate your positive feedback on our friendly staff, service and the newly renovated lobby and rooms. We are looking forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
75 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

This hotel was a great place to crash for a night and had the added bonus of being very affordable! It's no frills, but very clean and efficient. The air was fresh, the beds were comfortable, the rooms were a good size, and the location was good. The breakfast buffet was a little pricey, but there was a real omelette and waffle station. Nothing fancy, but a very solid place.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank labrt2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager20794, General Manager at Holiday Inn Columbia East - Jessup, responded to this review, July 31, 2013
Thank you for choosing the Holiday Inn Columbia and we appreciate your positive feedback on the cleanliness of the hotel, how comfortable the beds were and also the size of our rooms, We truly appreciate you staying with us and we are looking forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Columbia East - Jessup

Property: Holiday Inn Columbia East - Jessup
Address: 7900 Washington Boulevard, Jessup, MD 20794
Phone Number:
Location: United States > Maryland > Jessup
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Jessup
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Columbia East - Jessup 3*
Number of rooms: 175
Official Description (provided by the hotel):
A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more   less 
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Also Known As:
Holiday Inn Columbia Hotel Jessup
Columbia Holiday Inn

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