We stayed here while visiting family stationed at Ft Meade, this hotel was located so that it was easy to get back and forth. There are a number of fast food places and a natural food store nearby. Also nearby are several correctional facilities - which only became nerve wracking when on our last night we saw a man sleeping in his car in the parking lot (which was always full, so we found ourselves parked too far from the lobby door).
Our room was well appointed - fridge, flat screen TV, even a sectional couch. However, the bed was far too firm & the pillows were small (square?) and hard as rocks. I called down to the front desk to see if there were other options and a language barrier with the housekeeping staff meant I never did receive better pillows. My back was so sore the first morning there, by the fourth night I couldn't fall asleep. When I addressed this with the front desk I received a small apology. I was so surprised to have such a poor experience since we are usually so comfortable at Holiday Inns! This one was disappointing and I am now nervous about booking with them again!
The hotel itself is updated and the staff mostly friendly. It was clean and had a nice common area in the lobby. We never swam, but the pool looked inviting. In terms of value, I scored low because they didn't invest in comfort when they updated. I wish there had been better resolution when I spoke with the front desk, but they didn't seem too concerned about my pain or the guy sleeping in the parking lot!
- Official Description (provided by the hotel):
- A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more less
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- Also Known As:
- Holiday Inn Columbia Hotel Jessup
- Columbia Holiday Inn