I had stayed at this Courtyard several years and found it very satisfactory. This time, one a quick overnight stay, it was average at best. The room was OK -- I had asked for a king bed but only two bedded rooms (queen-sized) were available, I much prefer the design of the king-bedded room.The beds were comfortable, and the room was not the problem although it could use some updating (and I agree that the towels were thin). First, there is no longer complimentary coffee in the lobby. I always found that a nice welcoming feature of Courtyards. Next, the restaurant has been redesigned. In this case, it meant ordering from the service bar, then having the food brought to a table where you wait with your order flag displayed. Coffee (Starbucks) is served in paper cup, not a mug. And there no longer seems to be a buffet option. Last, I found a long hair on my French toast. When I took it over to the service person at the food bar, it turned out the young man was the hotel manager. At first he did not seem to know what to do, but then he rallied to apologize and offer a refund. When I mentioned that my wife had ordered French toast, he seemed flustered until I pointed out that she had lost her appetite too. So he refunded both orders but not the cost of the tea my wife left behind or my coffee. I hope he realized he needed to head to the kitchen to make sure the cook had put on a hairnet. Since I had been told the hotel was nearly sold out, I was surprised that it was not better staffed and that the earnest young man who was the manager had not been trained to handle this sort of situation more smoothly. While I will continue to stay at Courtyards, I will not been using the Hunt Valley one again.
- Official Description (provided by the hotel):
- Courtyard Marriott Baltimore Hunt Valley hotel is located in the suburbs, north of downtown Baltimore. Easily accessible via I-83 to Baltimore's downtown, this hotel is in easy reach of the Baltimore Convention Center, Baltimore Inner Harbor, Raven's Stadium and Camden Yards. This hotel has earned the prestigious Energy Star label from the U.S. Environmental Protection Agency for its efforts to conserve water and energy and protect the environment. In addition, the Courtyard Marriott Baltimore Hunt Valley's rural setting is convenient to Oregon Ridge Park, the Maryland Masonic Home/Bonnie Blink, as well as, the Northern Central Railroad Trail. ... more less
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- Also Known As:
- Courtyard By Marriott Baltimore Hunt Valley Hotel Hunt Valley
- Courtyard Hunt Valley
- Hunt Valley Courtyard
- Hunt Valley Marriott