Firstly the room looked great online however it was an absolute dump when we got there. Holes in the furniture, broken couch and the disgusting state of the place was the start. The window on the sliding door was covered with a white film and should have been replaced. There was a large fan placed in the room to make up for the broken air conditioner. TV only had 3 channels so we went to the desk to ask for assistance. He assured us there were many channels available. He came to the room and when we showed him he tried to make it seem like we were stupid and wrong. We weren't. The remote worked just fine. He took the remote and hit a few buttons then just said it was a remote problem. He kept saying sorry and trying to leave. We asked if he would fix it and he said he would tomorrow or later (this was out last night, just hadn't spent much time in the room so it was new to us). He tried to act like he couldn't understand us (he was Indian but had no issue carrying on a casual conversation when checking us in) and proceed to leave the room and slammed the door in my face as I tried to talk to him. He came with a new remote, said it had to be programmed and left without any help. He was a complete jerk and it was just the icing on the cake to our horrible time there. NOT WORTH THE CHEAP PRICES!
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- Also Known As:
- Chase Hotel Hunt Valley
- Chase Hotel By Woodfin