The service we received from the staff was warm and friendly. Although we arrived very early and could not check in, we were given information and directions to amenities that allowed us to run some errands in the interim. The place was spotless and extra towels were provided immediately when asked for. Staff members Karen and Adam went out of their way to help meet our unique needs and seem genuinely happy to help. We were very impressed and would definitely stay here again, and would recommend them very highly.
- Official Description (provided by the hotel):
- Holiday Inn Express BWI is happy to report that we have completed our first floor renovation! You will love the new look, as well as the above standard service our hotel has to offer. We also offer free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Leave your car with us! Try our park and fly package! ... more less
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- Also Known As:
- Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
- Holiday Inn Hanover
- Hanover Holiday Inn