We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome customer service, great location, comfy room and great breakfast!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Baltimore - BWI Airport West
Ranked #5 of 14 Hotels in Hanover
Certificate of Excellence
Reviewed September 9, 2013 via mobile

I really enjoy Holiday Inn Express hotels... They are consistent, clean, newer then most standard Holiday Inn, courteous, and offer free breakfast!!!

I was warmly welcome and upgrade to a better room even if booked with Hotwire... I didn't feel like it was wrong using Hotwire and I even had the chance turning the wheel as a priority club member and got a free ice cream bar :-)

Very nice comfy room with high def TV, fridge, microwave, nice shower, great 2 beds... Internet was pretty slow but good enough for basic office needs...

Great fitness center with treadmills (2), elliptical, bike, rowing machine, power balls, dumbells, yoga balls, etc...

Very convenient business center with printer and very delightful staff...

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank benoitleblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded October 14, 2013

Thank you for staying here with us here at the Holiday Inn Express BWI-West. We're really glad that we were able to accomodate all of your lodging needs. It is always a pleasure to provide our guest with the best customer service we possibly can. We would like to thank you for taking the time to give us your comments and feedback as it helps us to be more of a great service and better accomodate all our guests needs. Thank you again for choosing our hotel and we look forward to seeing you again during your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (266)
There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

213 - 219 of 266 reviews

Reviewed September 7, 2013

I found very Good service, clean rooms, hotel is quite modern, and reasonable price, free Wi Fi ,close to the airport (3 minutes) relaxed atmosphere, Airport shuttle service is included (free of charge),Highly recommended

Room Tip: I slept on the 3rd floor i do not run any specific problem.
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jacobva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded September 9, 2013

We're glad you've had a great experience here at out hotel and that we were able to acomodate all of your lodging needs. We sincerely thank you for taking the time to give us your comments and feedback as it helps us to strive for our goal in providing the best customer service for our guest. Thank you for staying with us here at the Holiday Inn Express BWI-West. We look forward to seeing you again during your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

We stayed here while attending a friends wedding. Great place to come back to at night and really big rooms. Free parking onsite for our rental vehicle and the Outlet stores are only around the corner for shopping and food.
Basic breakfast was provided within the rate.
Would recommend the hotel is you are not looking for a luxury stay.

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dPatel86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded September 9, 2013

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad you were able to enjoy some of the wonderful attractions in our area as well as enjoying your friends wedding. We hope to see you again during your future travels and that you'll get to see and enjoy some of the wonderful things that our location has to offer. Again thanks for choosing our hotel and we hope your next stay is a great one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

I had to fly out super early in the morning, so I chose this hotel to avoid a 5 am drive. Overall, it was clean, spacious, and comfortable. The front desk people were very friendly and helpful. Breakfast was wonderful - eggs, bacon, waffles, and fresh hot cinnamon rolls. That was a nice surprise!

Room Tip: I had a King-sized bed on the 5th floor. Very spacious room and bathroom and super quiet.
  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank beckym36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded September 9, 2013

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad that you were able to relax and get some rest during your stay with us. We're also happy that you got to enjoy our nice hot breakfast in the morning before your flight. It was our pleasure to be able to accomodate all of your lodging needs. We would like to thank you for taking the time to give us your comments and feedback as it helps us to provide our guest with the best customer service. Thank you again for choosing our hotel and we look forward to seeing you again during your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013 via mobile

I stayed there for a week on business. I am sensitive to smells and the entire 4th floor had an odd musty odor that permeated the hall and my room. Staff was friendly and the room was quiet. They lost my company credit card authorization so I had to use a personal credit card to pay even though the reservation was made on the company account. Location was great, close to the office and Arundel Mills mall. Overall a decent place to stay if you aren't sensitive to smells.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Bacon001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded September 9, 2013

We sincerely apologize for all the inconvience you had to incounter during your stay with us regarding the odor on the 4th floor and the lost of your company credt card authorization. If there is anything that we can do to make this matter right by you please feel free to contact us directly at the hotel at 410-694-3388. We thank you for choosing the Holiday Inn Express BWI-West and we hope to see you again during your future travels. We hope to make your next stay with us a great one!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013 via mobile

Stayed here the night before an early flight out of BWI. Check-in was a breeze, room was comfy and very clean, pool area was nice (didn't swim, but looked great!), and shuttle to the airport was efficient, driver very friendly! Staff gave us some great local dinner recommendations and answered all of our questions- very helpful and knowledgable. Breakfast was good- lots of "hot" options as well as cereal, fruit, etc. if in the area, we would def return to this location!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cdh713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded September 9, 2013

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad you've had a great experience here at our hotel. It's our pleasure to provide you with the best customer service that we can. We're very happy to have been able to accomodate all of your lodging needs. Again we thank you for choosing our hotel and we look forward to seeing you again during your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

We have stayed here twice, and will likely return. The staff is very friendly and the rooms nice and clean. A shout out to Ms. Atalaya who every time I passed through the lobby had a smile for me and everyone else that was around.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank flowerberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamikaBrown, Assistant Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this reviewResponded July 9, 2013

Thanks for taking the time out to give us your comments and feedback. We really value your opinion as it helps us to provide our guest with the best customer service. We're glad that we were able to accomodate all of your lodging needs and that you've had wonderful experience here at our hotel. Thank you for choosing the Holiday Inn Express BWI-West. We look forward to seeing you again during your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanover hotels
0.5 mi away
Hampton Inn and Suites Arundel Mills / Baltimore
0.4 mi away
Home2 Suites by Hilton Arundel Mills BWI Airport
0.1 mi away
Live! Lofts
Live! Lofts
#4 of 14 in Hanover
1,011 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Candlewood Suites Arundel Mills / BWI Airport
1.8 mi away
The Hotel at Arundel Preserve
0.4 mi away
Aloft Arundel Mills
Aloft Arundel Mills
#6 of 14 in Hanover
520 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Baltimore - BWI Airport West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Rd, Hanover, MD 21076-3122
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Price Range: $109 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
Official Description (provided by the hotel):
Holiday Inn Express BWI is happy to report that we are currently in the process of completing a major renovation to our first floor. From the kitchen and breakfast area, to the front desk itself, you will find we have thought of all your comments about updating the property. Although it is not 100% complete, We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, IHG, Orbitz, Cancelon and Hotwire so you can book your Holiday Inn Express Baltimore - BWI Airport West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing