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“Superb”

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The Hotel at Arundel Preserve
Ranked #2 of 14 Hotels in Hanover
Certificate of Excellence
Reviewed July 3, 2013

I thoroughly enjoyed my stay at The Hotel Preserve at Arundel Mills. Check in was pleasant and easy. Quick access to modern, clean room, with comfortable sitting area (which housed a sleep sofa). Extra amenities included coupons for a free breakfast (value to $15) in their restaurant, Grillfire, and complimentary self-parking in the attached garage, just steps away from the lobby. The only boo hoo was the fact that the ice machines are only on the 3rd, 4th, and 5th floors. I stayed on the 7th, the Executive floor, but I survived. All in all, I plan to return to this hotel. Where else will you find a casino, a huge upscale mall, and a movie theater, which houses 24 cinemas??? Good job!

  • Stayed: July 2013
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Thank ramonagreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded July 5, 2013

Awesome review!!! I love it! Thank you so much! You summed up in your review the great things to do around here and of course what we have to offer here at the hotel. Looking forward to seeing you stay with us again!

Sincerely,

Jeff Makhlouf, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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473 - 479 of 715 reviews

Reviewed July 3, 2013

I stayed her for the first time and will definitely come back, the pro's:
- great location!
- excellent service
- good food
- immaculate rooms
- value for money

To be short ; I have no negative remarks... this is a hotel is highly recommendable...

Room Tip: 7th floor is pretty quiet....
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  • Stayed: July 2013, traveled on business
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Thank Andre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded July 5, 2013

Thank you so much Andre for this short but yet wonderful review. We truly appreciate your feedback and wonderful comments about the hotel. This means a lot to us!
Please make plans to come back and see us soon!

Jeff Makhlouf

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

Great place to stay then room was modern spacious and bed extremely comfortable. A must stay if you're in the area the food and service was good. I'm definitely staying here again if in the area. For me this is the place to stay.

  • Stayed: June 2013, traveled on business
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Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded July 5, 2013

Thank you so much for taking the time to let us know about your most recent experience. Most of all, thank you for making The Hotel your home away from home when in the Hanover area.

Please come back and see us very soon!

Sincerely,

Jeff Makhlouf General Manager

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Reviewed June 28, 2013

This hotel is the best! Anytime I have out of town guest we always stay there. I live right up the street in Columbia, but this is my little get away place. Grillfire was great. The food was delicious! Jess, our waitress was fabulous! My most recent stay was on June 22, 2013.

  • Stayed: June 2013, traveled with friends
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Thank LaToya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded July 1, 2013

Thank you so much for your review and for your loyalty and support for our hotel. This truly means the world to us! We can't wait to see you stay with us again!

Sincerely,

Jeff Makhlouf, General Manager

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Reviewed June 25, 2013

I've stayed here at least a half-dozen times, most recently June 21, 2013. I've always found the hotel to be both a high quality facility and a good value. The rooms are well equipped and the amenities are first class. The emphasis is on being green, but without taking anything away from the quality of the services. The bar/retaurant is good, although service is slow at breakfast-time. But the food is great and the prices reasonable. There is a shuttle to/from BWI. Across the courtyard are an Indian restaurant and a breakfast bagel and coffee shop. The hotel is convient to the 295 for getting to and from Washington and Baltimore. For my money, this is a great option when working in the area.

Room Tip: All the rooms I've tried (over a dozen) have been good. A corner is bonus.
See more room tips
  • Stayed: June 2013, traveled on business
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Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded June 26, 2013

Thank you so much. I was curious to see if I can figure out who wrote this great review :) I located your information in our system and wanted to thank you for all the stays and for your support to our hotel! My team and I truly appreciate you and your loyalty!

Looking forward to seeing you stay with us pretty soon!

Sincerely,

Jeff Makhlouf, General Manager

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Reviewed June 20, 2013

We stayed at "The Hotel" for 2nites. Upon arrival this hotel is very impressive and the culture and atmosphere is very welcoming. The king room was beautiful and very modern and overlooked the water fountain which changed colors. But, most importantly it was white gloves clean and the floors were immaculate. I must note that the shower was very modern and beautiful, nothing like home for most people and not a sign of mold. Kudos to the housekeepers. I never drink complimentary coffee from any hotel room and I have been to the best because I am a travel consultant but I enjoyed the Keurig coffee machine. Please note that the hotel is located(driving distance) near the Casino Live, restaurants and shopping centers. It's a great place to kick back and relax and spend a long weekend with your loved one or family. I also recommend it for business travel and meetings.

  • Stayed: June 2013, traveled as a couple
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Thank C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded June 21, 2013

Thank you so much for your wonderful review. It is remarkable! Especially the fact it is from a travel consultant. I appreciate the comments about cleanliness as this is very high on people's expectations when staying in a hotel.
Please come back and see us more often.

Sincerely,

Jeff Makhlouf, General Manager

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Reviewed June 20, 2013

This hotel is absolutely fabulous. New, contemporary, and an excellent value in terms of room rates. Be sure to check out the restaurant Grillfire which is also great. The hotel is near the new Maryland Live Casino at the mall so there is plenty to do in terms of shopping, entertainment and restaurants. Great place!!

  • Stayed: June 2013, traveled as a couple
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Thank Vonne22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded June 21, 2013

Thank you so much for taking the time out of your day to visit this site and write a review about our hotel. We truly appreciate it. I am glad to know that you enjoyed your stay and had a chance to explore the mall, Casino and other venues.

Please come back and see us more often.

Jeff Makhlouf, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 14 Hotels in Hanover
Price Range: $121 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
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