We are international travelers and stayed here for 4 nights.This was our second stay at this hotel and it only confirmed our first impression (GREAT!). The rooms were comfortable, clean and spacious. It seemed that the hotel was fully booked during our stay but we never heard any noise throughout the night and was able to sleep well. The housekeeping staff did and excellent job and were very friendly. We only had one small problem: in the evenings there is only one front desk receptionist. We returned late one evening after a long day of shopping and dining to find that our room keys were de-magnetized. We returned to the front desk to have the problem rectified only to find a long line of people waiting to check-in. We tried to get the front agents attention to see if he could quickly fix the key and even asked the bellman (or shuttle driver?) to explain to the agent as he was standing next to him behind the desk, but to no avail. We ended up having to wait over 20 minutes in the lobby standing in line just to be able to retire to our room for the night. I would suggest maybe an additional front desk agent on nights when there is a full house ( I know it was fully booked, as we tried to add an additional night to our stay and there were no more rooms). Overall, this hotel is the best in the area and I would never stay anywhere else when I visit.
- Official Description (provided by the hotel):
- Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more less
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