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Reviewed January 23, 2012

Absolutely beautiful hotel! Everything was perfectly designed, modern, and very sleek. I love the color and texture choices. We stayed over night in November and really had no complaints. The attached restaurant, the Grillfire, was equally as nice as the Hotel. Perfect weekend getaway. I would definitely stay again.

  • Stayed: November 2011, traveled as a couple
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Thank Mona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded January 25, 2012

A quick Thank you message for your lovely, short but yet straight to the point review. We would love to see you with us again!

Thank you.

Jeff Makhlouf

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2012

Love it even more since I won it via a Hotwire deal. Although if I had paid full price for my room, I'm sure I would've loved it just the same. I came here for a weekend escape--I didnt want to be bothered...I just wanted to be comfortable.

The hotel is stunning. The lobby is impressive! I wish i could comment on Grillfire, but I didnt eat there, so maybe next stay. Free wifi AND parking--I pray to God they never change this. It's such a letdown when you get to a hotel and find out you have to pay $20 to park and access the outside world.

The rooms remind me of a combination of the Aloft brand and the newer Hyatt Place room stylings...just a lot better. lol The beds are comfortable, and the bathrooms?? OMG. lol I LOVE the sink area, and the walk-in shower has this rainfall showerhead...I need one for my house! Refrigerator, no microwave (if you're wondering), but there's a coffee machine. Wardrober is nice, and the room decor is great, too. It's just a nice room.

My only complaints? I have 60 cable stations, but my NBC and ABC don't work. Also, after flushing the toilet, it keeps making sporadic flush-like noises for about an hour or so afterwards. It was kind of annoying, but nothing serious. Customer service was great--the girl at the welcome desk is beautiful! lol

I live in the area, and I've never been a fan of all of the building they've done to this area over the years, but i'm in love with this hotel. Try to get here if you can!

  • Stayed: January 2012, traveled solo
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Thank bravebird75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded January 19, 2012

What a great and detailed survey! Thank you so much for the time you took to write it. It is even more rewarding to know that this review came in from someone who travels a bit. It is wonderful to know that you appreciated the decor and settings as well. As far as the TV channels, we do offer all the local ones, I will have engineering review their daily logs to see if we had any outages during your stay. We are aware of the issue with the toilets and have gone back and adjusted the pressure in the few rooms were problems were reported.
Thank you again for your great review and hope to see you again soon.

Jeff Makhlouf

General Manager

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Reviewed January 16, 2012

Awesome design , fantastic service and an overall great place to spend time.

  • Stayed: January 2012, traveled on business
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Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded January 17, 2012

Thank you so much for the short and quick comment but yet straight to the point. Please come back and see us again!

Jeff Makhlouf, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2012

Awesome place, very clean, spacious and professional staff. Please stay here at least once you won't be sorry you did.

  • Stayed: January 2012, traveled on business
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1  Thank Cedric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this reviewResponded January 17, 2012

Thank you so much for the recommendation. We truly appreciate it. Please come back and see us again soon!

Jeff Makhlouf, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2012

This hotel is fairly new in my area so I wanted to try it out. I love the fact that it is on the opposite end of all the mall congested area. Upon check-in, I noticed this GREAT ambiance as I walked in. I loved the modern contemporary feel, nice and open lounge. Check-in was fast on a reservation. Front desk associate was so friendly. He was on point with any additional information a traveler would need. He ASKED if I knew about all the local attractions before offering pamphlets and brochures (I am local so I opted out). I am glad for that option. I don't like to waste time upon check-in. Room was really NICE is all I can say. Spacious and NEW (still plastic on the sleeper sofa). I had the King Room on the 4TH floor with tub and roman shower. Bathroom was nice too. Toilet was separated from the rest of the bathroom which I LOVED! Shower was nice with its over sized spa shower head. Now the TUB! I couldn't stay out of. Deep and I couldn't help from slipping lol. I love big tubs. Me and my fiance could fit in it for it not to be a two person tub (I think). Just wish it was whirlpool. Still enjoyed. Restaurant, Grillfire, had a nice feel. Kind of reminds you of the Cheesecake Factory ambiance but more of a romantic and soft lighting feel. I loved the two sided fireplace they had. I had a few drinks and dessert which was delicious.Room-service was great too. Grillfire breakfast was GREAT! I will definitely come back again soon to try out the rest of their menu. French toast wasn't heavy. Wild Mushroom and sausage omlet was to die for and so was the fried potatoes. I think I covered mostly everything. Found my new getaway spot (a mommy needs it :D). Pricing on weekend rates are pretty average. Reminding that this is a business type hotel to where they have a whole 7th floor access I have not explored. This is a great spot for any business person or relaxation weekend away from the daily grind and noise.

  • Stayed: January 2012, traveled as a couple
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Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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