The very modern, clean appearance was pleasing... Service from (2 of the 3) front desk staff was cold & unhelpful. The only reason I am scoring higher on service is for the cleaning staff.
Poor water pressure from the "rain shower"
Seemed like it was cheaply repainted
Terrible customer service
Bad road noise
Free hot breakfast
Just from my experience, I wouldn't return! Which is too bad since this is part of the Starwood hotel group, I expected better!!
- Official Description (provided by the hotel):
- Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more less
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- Also Known As:
- Element By Westin Arundel Mills Hotel Hanover
- Element Hotel Arundel Mills