Stayed at this hotel 6/1-6/3 and was pleasantly surprised by all that it offered. The hotel offers tremendous value -- expansive rooms, free HOT breakfast, lots of amenities and it is very modern. Staff was warm and friendly, and very helpful with special request. They took a genuine concern in making sure all their guests needs were met.
We stayed in a studio room, which was large ,very modern, had free fast wifi (so rare these days), a modern bathroom, a nice living area with pull out couch, a full kitchen area and a comfortable Heavenly bed. The lobby was clean and inviting, and much different than a regular hotel. The pool area was large (indoor) and clean but was shared with the adjoining Aloft property next door. Workout room was very large for this size hotel with a ton of equipment.
Breakfast was HOT and offerings changed each day--pancakes, waffles, eggs, grits, potatoes. I would have liked to see pastries or more fruit, but it was a pretty good breakfast for the price of the room.
Location is excellent--right near I95 and the Baltimore/Wash Xway. Also right near BWI airport and Arundel Mills mall and Live Casino. Lots of shopping and restaurants within minutes.
My only complaints were that the housekeeping needs some work. There was a ton of dust all over the furniture when we arrived. The top of the refrigerator had not been wiped down in weeks and was caked in dust. Other than the dust issue, the room was clean and acceptable. This is something that bothers me and is a telltale sign that something is not right with housekeeping or management. However, despite this minor issues, the hotel still offered great value, overall was very clean and modern, and had a great staff. We will definitely be back!
- Official Description (provided by the hotel):
- Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more less
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- Also Known As:
- Element By Westin Arundel Mills Hotel Hanover
- Element Hotel Arundel Mills