The world is filled with crappy hotels, I have stayed in my last one...thanks Aloft Arundel Mills. When you take you first step into this 20-something themed party hotel, you are greeted by: neon lights, blaring music and bowls of cat and dog food...and a scent in the air, like desperation and pet farm. That aside, I was there only for one night, I figured how bad could it be? I checked in late and only wanted to sleep for a few hours.
I walk into a hyper bright room where the light attempts to shade the massive amount of stains on the floor. The rooms are set up like a dorm room for 30 year olds. The "beds" are mushy, filing free single mattress platform beds on what feels like steel rollers. The floor albeit filthy would have been more comfortable and possibly cleaner to sleep on. . ...
Nothing in that room looked, smelled or felt right. My room had two beds and a scent of a St. Bernard (I was on the no pet floor mind you). The first bed smelled like taint. There is no polite way to put it. I opted for bed # 2, hoping that ...with it being the farther of the two that it might be sanitary enough to sleep for 6 hours. I was woefully wrong. I conned myself into laying in that bed at 2:00 am. At 7:30 I awoke in a cold sweat to odd bites on my upper arm. I jumped up and pulled back the single sheet, the paper thin mattress cover (that only covered 70% of the bed) to find that I was sleeping on a bed fit for a $2.00 hooker. I couldn't help it, I had to take pictures of the massive multi stained mattress and of the strange blood spots on the underside of the cover (between the mattress and the mattress cover). I then immediately took an hour long steaming hot shower and then called for the manager. Although an apologetic housekeeping staff responded with promises of a "same day infestation investigation", I am still waiting for that manager and the report from the county to respond.
I simply can't put my head around what type of human would purposely stay at an Aloft? I got there through priceline's hotel roulette of hell. But people who willing stay there? I can't fathom. Had I laid my head down in the Aloft parking lot, I would have had a better night. Starwood should be appalled to own such a low rent chain of properties. I will forever keep that in mind the next time I consider bringing a conference to another Westin property.
- Official Description (provided by the hotel):
- Aloft Arundel Mills is just around the corner from Maryland Live! Casino, Arundel Mills Mall, and a short drive to Baltimore-Washington International Airport and Fort Meade. Our upbeat vibe is a fresh, forward-thinking alternative perfect for tech savvy and social travelers. This design hotel boasts an on-site lounge and an indoor heated pool. It is located 6 miles from Baltimore Washington International Airport and has free Wi-Fi access. Each contemporary room at the Aloft Arundel Mills features a 42-inch flat-screen TV and an iPod dock. They are decorated in bright blue accent colors, wood furnishings, and have large windows. Enjoy cocktails at the full-service W XYZ Bar or grab a snack from the on-site convenience store, Re:Fuel. Relax on the rooftop sun terrace or work out in the 24-hour fitness center at the Arundel Mills Aloft Hotel. A games room with billiards is available for guest entertainment. Arundel Mills Mall is just 10 minutes’ walk from the hotel. Baltimore city center is 14 miles away. ... more less
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- Also Known As:
- Aloft Arundel Mills Hotel Hanover
- Aloft Hotel Arundel Mills