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“Clean, nice hotel - would stay again!”
Review of Live! Lofts

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Live! Lofts
Ranked #4 of 14 Hotels in Hanover
Pittsburgh, PA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Clean, nice hotel - would stay again!”
Reviewed August 24, 2010

I stayed at this hotel for one night and could not have been more pleased. Despite what others said, the hotel was clean, especially my room. I forgot a hair dryer at home and had no problem borrowing one. Housekeeping brought it to my room pronto.

I ate a light breakfast the next morning and the staff was prompt, polite and accomodating.

It's in a great location - very close to the MD DOT office building and BWI. Also, very close to the Arundel Mills mall.

A good deal for the price. Definitely consider staying here!

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank IndyJasper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,004 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Austin, Texas
1 review
Reviewed July 27, 2010

The picture says it all: DIRT! Had "breakfast" here with the family which was average (runny eggs, warm milk) the bathroom was gross "DIRT" the front desk was overwhelmed when we checked in (get some more help, one person cant check in ten people!) tried to use pool but it closes at 9:00?!! gym was good except they play really loud soul music, had to crank ipod upto 10... overall spend your money somewhere else!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank johnny_rambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawgfan
Level 4 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 22, 2010

I must say I was very disappointed in my stay at the Homewood Suites Arundel Mills. The room I was assigned reeked of smoke. Also, the bathroom smelled like a locker room, disgusting. When I asked to change rooms, I was told they were all full. They claimed the room was non-smoking, but if definitely had been heavily smoked in. I had to stay in that room for 4 weeks (I was on an extended business trip). I finally got them to change out the shower curtain, which at least helped the bathroom a little.
Overall, the staff were not particularly friendly or helpful either. The front desk was pretty inept and could not do even the smallest task without the help of a manager. The only positive was the free dinner was great. Also, it is in a very good location, quick access to the mall and the airport. If I was paying $70 a night, this hotel would be fine, but definitely not worth anywhere near $150 per night.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawgfan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Meade
1 review
Reviewed July 17, 2010

Was here about two weeks ago before my housing was ready and noticed the horrific status of the stars and stripes. Mentioned it to front desk and they said vlad would square it away and that they had some bad storms. Cool.

Came back today to pick up a buddy in my unit for the o's game and saw they still haven't fixed it! There are tons of us guys in uniform that they stay here and they can't even get Old Glory right? I wouldn't stay here again ever!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank army-road-dog-51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWS-Arundel-Mills-GM, General Manager at Live! Lofts, responded to this review, July 26, 2010
Thank you for bringing this to our attention. As you know, our hotel caters to many government and military travelers and it is certainly not our intention to show disrespect to Old Glory by displaying a worn, tattered flag on our property. We have replace the flag and sent the old one to our local VFW for proper disposal. Thank you again for your feedback.

Bradford Clark
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
655 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 595 helpful votes
Reviewed July 7, 2010

This new hotel situated adjacent to BWI Airport and a half mile down the road from now gigantic Arundel Mills shopping mall, is a great value. 6 floors of spacious nicely decorated clean rooms with a sprawling lobby, business center, indoor pool and restaurant/grill make this place a comfort. The staff is friendly and you cannot beat the cheap prices. I would recommend this place to anyone flying out of BWI or visiting Arundel Mills. Great value!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lip89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 4 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 30, 2010

Homewood Suites near Arundel Mills (sharing the same physical building as the Hilton Garden Inn on the other side of the building) is a great place to stay if you're looking for the "suite" experience. It's not located at the mall area (it's on the other side of Highway 100), so you need a car really if you want to explore Arundel Mills. The breakfast offered by the hotel was pretty good and was different each morning, at least. I wouldn't call the breakfast great, but it was sufficient; if you are particular about breakfast or don't book a room with breakfast included (if that's possible), there is a Denny's across the street from the hotel. The hotel rooms were massive and the plasma TVs were a nice touch. Free internet is nice as well.

One drawback of the hotel is that the walls are pretty thin (even for a hotel), and I was kept up my first night there by children running up and down the halls and my last night by some folks in the adjoining room partying until at least 0200. I called the front desk by around 0130 and I believe they either sent someone up or called the room since it finally quieted down within 30min. All in all, I would recommend this hotel for those doing business in and around Baltimore/Arundel Mills.

  • Stayed March 2010, traveled on business
    • Value
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Helpful?
1 Thank cspoe7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania
Level 6 Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 5, 2010

We arranged for a room with two bedrooms (one king, two queen) and two baths for four adults and a 3 year old/2 nights. The rooms were clean and comfortable with three flat screen TVs, 2 DVD players, full size refrigerator, dishwasher, desk in one room, and so on.

Breakfast was great, bacon, eggs, waffles (french toast on 2nd day), fruit, cereals, and breakfast breads, juice, coffee.

When we returned from a day at the National Aquarium (we left at 8:30 a.m.) we were disappointed when the room was not yet made up at 4:30 p.m. The front desk made sure the room was made up and we used the adjacent Hilton Garden Inn pool.

I would recommend this hotel, but would make sure the room was made up in a timely fashion.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SAILWRITE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Live! Lofts

Property: Live! Lofts
Address: 7491A Ridge Rd, Hanover, MD 21076-3122 (Formerly Hilton Garden Inn / Homewood Suites)
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Official Description (provided by the hotel):
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover

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