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“Refreshing! Comfy bed & Nice clean room” 4 of 5 bubbles
Review of Live! Lofts

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Live! Lofts
Ranked #4 of 14 Hotels in Hanover
Holyoke, Massachusetts
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Refreshing! Comfy bed & Nice clean room”
4 of 5 bubbles Reviewed September 22, 2009

We stayed one night last weekend for a bicycle race, the check in was quick,
the room was very clean and the bed was comfy. Normally I am very picky about
hotel beds and pillows but it was just right. They had a place where you can check your email or print boarding passes.

The one thing I was disappointed in was the breakfast, it was over ten dollars
and just looked like an average buffet with bagels and things that most places offer free.
We skipped it and went to Dunkin' Donuts instead.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank redskynight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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958 reviews from our community

Traveler rating
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    130
    60
    42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
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English first
Ewa Beach, Hawaii
Level Contributor
191 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
5 of 5 bubbles Reviewed August 23, 2009

The location is wonderful! If you are renting a car the car rental faculty is like 4 min away, airport is like 10, and is in a better area then the "Airport" hotels. There is so much around the Hotel, a Mall, tons of places to eat.

The staff was so very nice, and the place is just perfect. I can not wait to stay here again. Half of this big building is a Hilton Garden Inn and Half is the Homewood suites. Very cool set up. (Unlike other Homewoods there is a full service restaurant in the building on the ground floor were the Hilton Garden Inn in , so you can go down there for a good meal!) The room was grand! Big open and nice tones.

Breakfast FREE, Internet Free, and worked fine.

Can not say anything bad about this place..

  • Stayed June 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dcl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vsta1289, General Manager at Live! Lofts, responded to this review, September 1, 2009
Thank you so much for your review!!! We strive to be the best and your comments really motivate myself, as well as my staff to exceed in meeting guest expectations. We look forward to you coming back to visit when you are in the area!! Thanks again!

Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Level Contributor
71 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed July 28, 2009

We recently stayed at this location while visiting family in the area. The hotel is very new. The facility is nice and the staff was always helpful. The location is near the airport, malls and restaurants. In the morning, a breakfast is served that consists of waffles, eggs, sausage or bacon, cereals, fresh fruits, and assorted pastries.
The kitchen has granite countertops, large refrigerator and a 2 burner stove. A table area that has one kitchen chair and one office chair. This area serves as both the table and office space.
As in many hotels, the vanity and sink are outside the bathroom. The vanity has a granite counterop. There is no bathtub in the bathroom just a large shower. A chest or some furniture item is needed in the bathing area to place pjs or other clothing on when showering.
The bedroom is very nice with a flat screen TV. There is a room darkening shade over the window. If you prefer total darkness at night, there is diffused light that filters through the shade on each side. The room darkening curtains do not extend across the windows. I wish they had been made the curtains to completely cover the windows because I love the room completely dark at night. There is a nice ceiling fan in the bedroom.
The living room has a sleeper sofa, flat screen TV and 2 lamps. The furniture was very nice but it would have been nice to have had one more chair.
This hotel is a Homewood Suites on one side and a Hilton Garden Inn on the other side. Both hotels share one small pool on the ground level which is only opened from
4-9 pm.
If you are in the Baltimore area, this is a very nice hotel. I would definitely stay at this
hotel again.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rdwacw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 9, 2009

Almost brand new, it's obvious that the staff is working hard to please everyone. Free shuttle to airport, or Arundel Mills Mall. Easy public transportation from the airport to downtown DC or Baltimore's inner harbor area.
Great breakfast- eggs, sausage, bacon, waffles, fruits, pastries, cereals, etc. etc. It's get's a little crazy on weekends. STaff had all they could do to keep up with the crowds showing up to eat. Even free dinners M-T. Rooms very nice, only issue we had was the DVD player not working in one of the rooms, management was there almost immediately and had it fixed in a minutes. Staff is very friendly, helpful. The only thing we would like to see different is the pool hours. Only open from 4 p.m. to 9 p.m. during the week. Would have been nice if it were open during the day also.

Stayed July 2009, traveled with family
Helpful?
1 Thank LindaSMissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, NE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 1, 2009

Beautiful hotel rooms. Business traveler and Family oriented. Delicious and full-service breakfast buffet. Reliable shuttle to BWI, less than 5 minutes from the hotel. Close to shopping and movie theatre. My kids (10 and 14) loved this hotel, and wanted to stay at here versus the luxurious Westin Hotel in Reston, Virginia.

Stayed June 2009, traveled with family
Helpful?
1 Thank spcluxto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trowbridge, United Kingdom
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 10, 2009

Got this hotel via Hotwire for $51pn. Possibly my best deal ever. Not close to city but that didn't matter as we were checking out Amish country to north. Really clean and plush. Restaurant wasn' as expensive as we had imagined and the staff were incredibly friendly and helpful. Top marks.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N.Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 7, 2009

I took a 30 minute nap and had 6 bites on my leg and two on my arm. I showed them to the front desk and they said it was a mosquito. The hotel was "full" so they wouldn't give me another room. Guess that's how they treat their Hotwire customers (no refund). I left at 10 pm to make the 4 hour trip home.

  • Stayed June 2009, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank bittenbybedbugs212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H13, General Manager at Live! Lofts, responded to this review, June 22, 2009
There are no bed bugs at the Hilton Garden Inn Baltimore Arundel Mills. Guest rooms are thoroughly checked on a daily basis by our well trained housekeeping department.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Live! Lofts

Property: Live! Lofts
Address: 7491A New Ridge Rd, Hanover, MD 21076-3159 (Formerly Hilton Garden Inn / Homewood Suites)
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Official Description (provided by the hotel):
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover

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