I spent 5 days at this property for business and found the service to be excellent. The rooms are clean and fairly new. The lobby décor is fresh and inviting. BUT it’s the staff that makes it wonderful.
On my first night, the chef (Rome) came out and asked for any special dinner requests. I asked if he could do crab cakes and he said, no problem. They were delicious and I was impressed with the service. Also, Ro at the bar is fabulous and understands customer service quite well. Finally, Ester went out of her way to find a local spa nearby. I took the shuttle several times and found the drivers to be very courteous. I would definitely stay here again when in BWI.
- Official Description (provided by the hotel):
- Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
- Hilton Garden Inn Hanover