We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hilton Garden Inn-Casino Trip”
Review of Live! Lofts

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Live! Lofts
Ranked #4 of 14 Hotels in Hanover
A TripAdvisor Member
1
Reviewed July 11, 2013

Clean and nice furniture in the rooms, amazing bed and shower! Nice kitchen area but no coffee straws? Temp. of the room was very cold and the temp of the lobby and elevators were very hot? I was a little disapointed that there was no breakfast but the resturant area looked nice.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Live! Lofts, responded to this reviewResponded August 7, 2013

Guest,

I'm glad our team was able to provide you with amazing amenities during your trip to Maryland Live Casino.

Although our hotel doesn't offer a complimentary continental breakfast we do have "The Great American Grill" restaurant and have hotel packages that include breakfast for two.

The next time your travels bring you to the hotel make sure you ask for Chef Esther... she makes an amazing omelet.

Kind Regards,

Waitman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,011)
There are newer reviews for Live! Lofts
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

806 - 812 of 1,011 reviews

Reviewed July 11, 2013

The staff was very courteous and professional. The hotel was immaculate from the lobby to the room and the pool was well kept. Shuttle service was great. Great location in proximate to shopping and the casino.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Live! Lofts, responded to this reviewResponded August 7, 2013

Robin L////,

Thank you for your feedback regarding our immaculate lobby, pool and guest room. It’s our goal to ensure guests receive the best service possible and our Guest Services team makes every effort to achieve that goal!

Thank you again, we look forward to your return.

Waitman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

I stayed at this hotel for 4 days, 3 nights while visiting the Baltimore area for business. I had taken Amtrak from NC (albeit a nightmarish experience), and am not sure what I would have done if not for the shuttle. I used it to travel to the nearby outlet mall for dinner/shopping, as well as to and from the station. They even ran me by Walmart when I needed to pick up some toiletries. The shuttle drivers are also a lot of fun - I really enjoyed my conversations with the older gentleman that are drivers. The restaurant is as expected for a Hilton Garden Inn - an overpriced cobb salad and slow service one night and average breakfast. The gym was great - glad to see it included for free! All in all great service, and would recommend!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jamie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Live! Lofts, responded to this reviewResponded August 7, 2013

Fievel1079,

Thank you for your wonderful feedback regarding our shuttle service and drivers. Our guests rave about our drivers and their compassion for our guests.

I will be sure our drivers are recognized because of your feedback.

Kind Regards,

Waitman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

Hotel was unclean and staff was rude. Oh the pool closes at 9pm regardless of what the staff tells you. The elevators were dirty and not vented well, someone got sick and wasn’t cleaned up properly and the smell was unbearable, we climbed the steps to the 6th floor twice because of it..

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Palmer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

The staff is wonderful in particular, Larry in the shuttle, ladies at the front desk, Kwamina, Ron, and Thaddeus. The staff were quite entertaining and you have done a great job at keeping up the product.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TaskForceGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

I was very pleased with the accommodations at the Hilton Garden Inn for the family reunion that I hosted. The sales and management staff were very accommodating. There was a staff member that was always available to me. I would use this facility again.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Maureen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Stayed here for the East Coast BMX Nationals in Severn MD, which was only 1 exit away. Very convenient location. Stayed here even though I only live 1 hour away.

There are basically 2 hotels in the 1 building. Had gone in the front hotel lobby, but was reserved at this Homewood, which was the back of the building. Was not problem cutting through and taking the elevator. Just had to drive around to the back of the building for Homewood.

They maybe could use a few more luggage carts as both hotels share them. Had to wait for one at Homewood, while the front hotel had one.

Breakfast included was very good. Had all the usual you would want, eggs, bacon, cereal, etc. Was fine.

Was awesome having 2 huge rooms for the suite. One room is the living room/kitchen and then you go through the side door to the bedroom and bathroom. Loved it. TV in both bedroom and living room, which was fine. Was like staying in a time share almost :-)

Beds were good. Oddly I didn't sleep was well as I thought I would. I think it was the pillows. I meant to bring my own, but forgot. I think the feather pillows were too soft for me. Great that they allow pets :-) Was one of the main reasons I stayed here.

Dennys is practically w/ in walking distance across the street. The mall, grocery store, and walmart are just down the street maybe a mile or so away. Very convenient. Plenty of restaurants nearby. Good little Italian place just a little bit away and around the corner from the hotel.

Would stay here again.

Room Tip: Stayed in room 231, which was down the hall through the door from the lobby. Was ground level with...
  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank oquick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waitman V, General Manager at Live! Lofts, responded to this reviewResponded July 3, 2013

Oquick1,

We greatly appreciate your feedback regarding this stay. One of the many perks of staying at The Homewood Suites is that our breakfast is prepared at The Great American Grill restaurant located within our complex at the Hilton Garden Inn. The Great American Grill also serves breakfast, dinner and has a bar for our guests to enjoy.

After reviewing your feedback regarding additional luggage carts our Director of Maintenance added an additional two luggage carts for our guests.

Thank you for your feedback, we look forward to your return!

Waitman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanover hotels
1.8 mi away
The Hotel at Arundel Preserve
0.4 mi away
Hampton Inn and Suites Arundel Mills / Baltimore
0.4 mi away
Home2 Suites by Hilton Arundel Mills BWI Airport
Show Prices
Show Prices
Show Prices
0.4 mi away
Aloft Arundel Mills
Aloft Arundel Mills
#6 of 14 in Hanover
520 reviews
0.7 mi away
Candlewood Suites Arundel Mills / BWI Airport
0.4 mi away
Residence Inn Arundel Mills BWI Airport
Show Prices
Show Prices
Show Prices

Been to Live! Lofts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Live! Lofts

Address: 7491A Ridge Rd, Hanover, MD 21076-3122 (Formerly Hilton Garden Inn / Homewood Suites)
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
Price Range: $127 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Official Description (provided by the hotel):
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Live! Lofts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing