I stayed at this hotel for 4 days, 3 nights while visiting the Baltimore area for business. I had taken Amtrak from NC (albeit a nightmarish experience), and am not sure what I would have done if not for the shuttle. I used it to travel to the nearby outlet mall for dinner/shopping, as well as to and from the station. They even ran me by Walmart when I needed to pick up some toiletries. The shuttle drivers are also a lot of fun - I really enjoyed my conversations with the older gentleman that are drivers. The restaurant is as expected for a Hilton Garden Inn - an overpriced cobb salad and slow service one night and average breakfast. The gym was great - glad to see it included for free! All in all great service, and would recommend!