My husband called 2 days before we were to arrive in Maryland and booked a room. We are part of Hilton Honors.We drove in from Gloucester Va and with traffic it took us 4 hours to get to the hotel. We walked in,a very nice lady greeted us and we gave her our name only to be told we did not have a reservation.So after 30 plus minutes on the phone and no one not knowing where our reservation went and who my husband gave his cc info too we were irritated and decided to go elsewhere. They were more then willing to give us another room but we were irritated t the situation and tired from the drive.On the plus side it is a very nice looking hotel on the outside and when you walk and it's very inviting.I'm sure we would have had a nice stay if we had decided to stay. I guess maybe next time.
- Official Description (provided by the hotel):
- Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
- Hilton Garden Inn Hanover