We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“GREAT!!” 5 of 5 bubbles
Review of Live! Lofts

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Live! Lofts
Ranked #4 of 14 Hotels in Hanover
Washington DC, District of Columbia
2 reviews
“GREAT!!”
5 of 5 bubbles Reviewed January 24, 2013

I have stayed at this hotel more than once. The location and shuttle to and from the casino are a consideration in my decision to stay here. The rooms are alsway clean and the bed is very comfortable. Would def stay here again

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

956 reviews from our community

Traveler rating
    483
    242
    130
    59
    42
See reviews for
326
184
61
304
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Albany NY
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

My husband and I recently spent two nights here. Overall, the stay was good. I would stay here again, but I would also look at my other options before making a decision.

We are very familiar with the area and often stay at the Holiday Inn Express. I like that the hotel is close to Arundel Mills, but away from all of the traffic associated with staying on that side of Route 100. It is also good for going the back way to the BWI rental car facility.

We chose this holel because it offered a package with early check in. Our room wasn't ready when we arrived (we had called the night before), but we were really early. We ate breakfast and checked in. Everyone working at the hotel was friendly. The public spaces we were in were very clean.

Breakfast at the hotel is $10/person for all you can eat. They will make you omelets, pancakes and waffles. We ate breakfast twice. The second time the fruit selection was sad, but overall it was okay. Besides the food they will make for you, there are other hot options available.

We had a few hiccups during our stay. When we checked in, we did not receive the breakfast coupons that came with our package. We also didn't receive any information about the bottle of wine/cider that was part of our package. My husband checked at the desk the first night and received both of those things.

The other hiccup was the second day, housekeeping did not leave us any towels. We had to go down and get those.

Likes:
-- Friendly employees
-- Location
-- Nice overall hotel

Dislikes:
-- Teeny, tiny bathrooms
-- We heard a lot of noise from the hallways and from room to room (ask for a room away from the elevators)

We would stay here again if the price was right.

Room Tip: Get a room away from the elevators
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bgupstateny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 10, 2013

The front desk clerk Brooklyn was the best. I love the bartender Ro she is such a happy person and the lifeguard Neishja my kids LOVE HER they said she needs to be at every pool they go to. The rooms are very clean and the service is out of this world. This has to be the Hilton's best kept secret

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NikkiNikole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H13, General Manager at Live! Lofts, responded to this review, January 13, 2013
Thank you for your kind remarks about your stay with us. I have shared your comments with Brooklyn, Ro and Neishja as well as the rest of the staff. We do hope to see you again very soon.
Warm Regards,
Dorothy Paez
General Manager
Hilton Garden Inn Arundel Mills
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 bubbles Reviewed January 10, 2013

The Homewood Suites is a great place to stay. The lobby was nice and welcoming. One of my suites had two separate bedrooms and baths. This was perfect for my family. The rooms were clean and spacious. The complimentary breakfast was good. Also, it had a wide selection of food and beverages. Additional, I liked the televisions in every room and the dining area. My family enjoyed the pool and it was clean.

Thank you Homewood Suites.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dee1613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

i belong to the HHonors and this place was great. Very large and spacious suites. Nice staff and very helpful. I got to the hotel the day before Thanksgiving. When i arrived i missed dinner.( Yes they serve Complimentary meals). Not only did they get us diner but delivered to my room. The two lobbies are very nice too. One for the suites and the other is for the Garden Inn

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MikeJ992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Live! Lofts, responded to this review, February 19, 2013
Thank you so much!!! Come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Florida, Florida
Level Contributor
146 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

The Homewood Suites and Hilton Garden Inn share a building but have separate lobbies, elevators and parking lots. The two hotels share an indoor pool with lifeguard, gym and laundry facilities. A free shuttle is provided to BWI airport, Arundel Mills Mall and the casino. Each hotel has their own Business Center with computers and printer.

We had a bit of a problem the first night as our suite shared a wall with the elevators so kept us awake but after speaking with Amber the next morning she assured us she would have another suite ready when we returned in the afternoon and the suite was ready as promised. The second suite was very quiet. We stayed in a two bedroom, two bath suite that was beautiful. Each of the three rooms had its own thermostat, ac/heat unit and TV. One bedroom had a king size bed and bathroom with an extra large shower. The other bedroom had two queen beds and a bathroom with a bathtub. The living area had a couch, table with two chairs, stove top, dishwasher, sink with garbage disposal, microwave, coffee pot, toaster and full size refrigerator. Dishes, cookware, eating utensils and glassware are provided. Since we stayed for a week this setup was great.

For breakfast everyday there are scrambled eggs, waffles, sausage or bacon, potatoes, fresh fruit, cereal, oatmeal and assorted breads. And then each day there is a special item such as quiche, crepes, french toast, scrambled eggs with bacon and cheese, scrambled eggs with spinach and mushrooms, etc. Four nights a week (not on weekends) a two hour "Welcome Back Reception" is held that includes beer and wine. One night was lasagna and salad, another night was wings and pirogies, and another night was orange chicken with rice and eggrolls. One of the nights we returned just as they were starting to put the food away. When we walked in the staff stopped and got us carry out containers so that we could get food to take to our room.

The Hilton Garden Inn has a restaurant and bar in their lobby that serves both hotels and offers room service daily. One weekend night we had dinner in the restaurant, the food (try the Annapolis Crab Cakes) and service were excellent. Price was what you would pay at any nice restaurant.

The crowning jewel of this hotel is the staff. Every morning Amber greeted us by name as we got off the elevator. The breakfast and evening meal staff went out of their way to make sure we had everything we needed and always checked to see if we wanted anything else before they started clearing the food. Every staff member that we passed in the hall or lobby greeted us with a smile and friendly word. I know there are cheaper hotels in the area but this one is definitely a great home away from home.

Room Tip: Stay away from rooms ending in 28 as it backs up to the elevator
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cawowyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa S, Manager at Live! Lofts, responded to this review, February 19, 2013
Thank you so much! Come back and see us this year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed December 18, 2012

Excellent check in with a smile and extra service by staff member Brooklyn. Room was nice and tidy with comfortable bed. Room and bath were a little small but serviceable. Good location close to the highway for good access to Baltimore or DC. Also close to a large mall, car rental center and BWI airport.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ComeflywithmeFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanover hotels
1.8 mi away
The Hotel at Arundel Preserve
0.4 mi away
Home2 Suites by Hilton Arundel Mills BWI Airport
0.4 mi away
Aloft Arundel Mills
Aloft Arundel Mills
#5 of 14 in Hanover
4.0 of 5 bubbles 490 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Candlewood Suites Arundel Mills / BWI Airport
0.4 mi away
Hampton Inn and Suites Arundel Mills / Baltimore
0.1 mi away
Holiday Inn Express Baltimore - BWI Airport West
Show Prices
Show Prices
Show Prices

Been to Live! Lofts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Live! Lofts

Property: Live! Lofts
Address: 7491A New Ridge Rd, Hanover, MD 21076-3159 (Formerly Hilton Garden Inn / Homewood Suites)
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Official Description (provided by the hotel):
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Travelocity and Odigeo so you can book your Live! Lofts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing